China Cart

I ordered a Chinese Cattle Bone Statue... and did not hear anything from them.
They promise 24 hours service and reply within 12 hours... but they don't.
It's pure cheating... and after a couple of times phoning their service call center in the USA... I got contact with Sunny Wong... it took some time for her to realize she was presenting China-Cart... and told me she couldn't directly assist as she was not at her PC... but she would reply my mails directly. Finally... after hours waiting... I did file a complaint by mediation of PayPal and 2checkout.com... both did order China-Cart to resolve the problem. The day after I receive a reply from Sunny Wong... to tell that I hadn't received her email... which is incorrect... and to tell me the item I ordered was 'out of stock'... and in the mean time she offered a far inferior statue in quality, size and design. Be aware... this is cheating of the purest class! Now I expect refund... however... being me the buyer... I will always be THE LOSER in banking commissions!