Caring Transitions of Campbell

Stay away from this company at all costs. They are unethical and a complete rip off. They told us they would take a credit card then demanded a personal Zelle. We asked several times for an invoice and 3 weeks later they send on with late fees. Stalker calls day and night after that to collect. We will be contacting the BBB to report the issues. We were told after the fact they are horrible and the facility the referred them will no longer.

Be wary of the descriptions of merchandise!
The description the the item was "25+ lavender ball mason jars"
Which in all sense reflects more than 25 jars and or possible other items. When we picked up the item there was only 25 jars. Not even a rim or lid.
So either they gave the other stuff away, or they purposely mislead the bidders into bidding higher, or lastly they just can't count.
Either way buyers beware of southern Ohio's caring transitions online auctions.

I saw one of their items online called and paid for it with my credit card. Had a friend to go by and pick it up Only to find that it was marked up and sold for double of what I paid. Now I have to fight to get my money back dishonest would not recommend them for anything. They have terrible feedback plus now they've committed fraud lost $51.36 sending my credit card statement and a letter to the attorney generals office

Took over a month to receive items, shipping cost was outrageous, and everything was thrown into a box carelessly. All of that hats were pancaked. Absolutely no regard for the integrity of the items sold. CTBids of Campbell, CA. Rebecca Hasbrook.

Caring Transitions cost us $3000 more than what we should have spent on our move. We went with them because they said they would auction furniture we didn't want to take to our new location. We gave them items that cost us more than $15,000. We got about $600 dollars for these things. One of our items was a dining table and eight chairs we paid more 5han $4,000 for. After all the subtractions for various fees, we netted between $16 and $17 for them. The table was handmade by a skilled craftsman. They sent us a link to their supposed advertising. We could find no mention of our sale at this link. That was their advertising. In addition, they supposedly sent an email to a list. We asked for information about this list and didn't get an answer. We think they may collect people's beautiful possessions and sell them for nothing to resale stores. AVOID THIS COMPANY! They are predators.

I am a very active online auction buyer and collector. I have had awesome experiences with the 3 local CTbids (caring transitions) locations in metro Atlanta. I also buy from out-of-state locations and that's where the trouble begins. With some of them, the communication is awful and I bought & paid for items that the franchise donated instead of completing shipping with me. Most of the locations deal with an outside vendor like UPS or Pak-Mail for shipping but the Franchise adds on a handling fee which varies from location to location. Some are $10 to $30 for the first item then it varies per item for a handling charge. Uniformity would be helpful to all.

With the cleveland location, and after several items being "donated" after I paid for them, I want an upfront answer on shipping and handling charges. If you are an out of state buyer, absolutely do not buy from the cleveland folks at this franchise location. Before the auction was completed, I messaged them about shipping as I was buying a sizeable amount of stuff and one particularly expensive item. I never got an answer to my question. Instead, I eventually get a text saying pay the invoice "ASAP" - followed by if it's not paid by 5pm, we will suspend you account and resell the items. Ever so lovely, I'm out working with crews and not sitting at a computer so I had no way to pay it. I sat down this morning pay them and find my account blocked just as they threatened. Amazing to me how some people do business when it's ever so easy to pick up a phone and communicate with someone. Lot's of online auctions to buy from so avoid this one! It's ok, the $1,000s I spend every year will just go to other business and not these guys!

I chose one star, because it did not allow me to choose zero stars. My family used this company to disburse personal items of our deceased parents. (They were highly recommended by our realtor). A home they created together for over 45+ years before they passed. Many items (like other reviews i wish I read before hiring them) were priceless to the family but realistically we understood the risk of low sale prices. We entered into the contract knowing (what we were told / what we signed) was the cost as well as the statement "in the end, we'll be giving you a check". Reality, in the end we not only received zero dollars from the estate sale (which by the way sold at a higher dollar then we were quoted for the entire cost), but ended up paying double the cost we were quoted stating "extended setup fee". This company advertises itself as "charity" and "helping you/your family transition"... The actual truth, they are a for-profit business and have no regard for you, your family members, the property or items sold / not sold. Their sole function is to turn a profit. Which at face value is not a negative opinion of them... they just need to ensure when meeting with potential clients, they advertise as such... families like mine, would have made a different choice. Additionally, on pick up day (this is for the sellers/future clients) - have an owner on site during the setup and pickup day. They will allow buyers & workers to trample mud, dirt, ding walls, etc on the inside and have zero regard for the outside of the property (driving/parking on grass) claiming "that's just how it is", "we'll broom sweep up the dirt" and "it will grow back". It was hard enough losing our parents but to watch them completely disrespect their memory was an emotion we did not expect. I know better than to hire a company without research, but they came highly recommended and we trusted them during our deepest moments of grief.

I am reviewing Caring Transitions of Central Iowa. For the most part, the decluttering went smoothly but I felt very rushed as there were three people decluttering all at the same time & most of the time, I wasn't consulted by two of the three individuals about things that should be thrown in the garbage. As you can see from one of the photos below, they advertise "staging home for resale" which includes cleaning the home, carpet cleaning, etc. As you will see from the other photos attached, there was absolutely no way my home was "staged for resale" - the front of the cupboards weren't wiped down, there were cobwebs in the lights in the kitchen, & dead bugs in the florescent lights in the kitchen. The main bathtub/shower combo still had dirty streaks on the shower walls, the grease on the stove was not cleaned off, the oven was not cleaned, there were cobwebs on the light at the bottom of the basement stairs, & there was dust on top of the lights in the bathrooms. I was charged $375 which they took out of my down payment check. I had to end up hiring another cleaning company to clean what they didn't clean & I had to pay $200 for that. When I contacted Caring Transitions about this, I was informed they didn't have time to do it. They knew I needed to get the house listed with a realtor right away but once they had their money, they didn't even try to make it right. I sent them a copy of the bill from the second cleaning company & asked them to reimburse me since they didn't do the job they were paid to do. That was one month ago today & I've heard nothing from them.

Told we had so much stuff to sell, then they botched the auction, kept $5,000 for themselves and we got $17 for 70+ years of household antiques and furniture. Then they lied to our BBB complaint and never paid us for the 40 items they resold without permission. A bunch of crooks that care about nothing except taking your money. Please read these reviews and don't be a fool to hire them like we did.

The site is actually not that bad, the service is not bad either. The issue is the shipping, they say on the site it is costly... TRUST this portion... The shipping was almost 8 times the amount of one order and almost 4 times the amount of another order. I understand that they farm out the shipping, but when you have items that require no special packing and they still charge you and arm and leg it is really disappointing. There is profit and there is making a really large profit. Since the shipping fees are too stinking high, I will not be using this auction company anymore. If you are a local and can pick up, then this service makes sense. Otherwise, it does not make sense at all.

I hired Caring transition to help me clean out my mothers home. They did a great job on the clean out but as far as letting them auction off your family's home contents it's not worth it. My parents home had some beautiful antiques and collectables and we literally made nothing on those items. I don't believe they have a good online audience. In the end they made money and I was left with an additional bill to pay them. Not cool when your doing this for a love one in a nursing home and money is needed for there care.
Below are some items from there home and here's what they sold for. Rocker-$20 antique Victorian parlor table-&25.

I contacted Transitions in an emergency situation and they came through like "Champs"! Packed everything quickly, friendly and nicely. Moved the client into her new home and set everything up for her as well! My communication with Nan Coleman and Stephanie Proffitt was kindness, caring and just plain "Sweet"! They set up an auction that went tremendously and quickly! I could NOT have worked with two better Ladies! Thank You BOTH! Chet Olive

I figured out where they came up with Caring in their title. They care about how much money they are going to fleece you for when the job is done.
My contract stated there would be two workers between 3 and 6 hours. At the stated start time five workers showed up and they were expecting a sixth. My new apartment is 1000 sf. Of the five workers none were the manager I contracted with. In fact none of the five seemed to be a supervisor or leader. They all split up into different areas of the apartment and that's where each stayed for the next three hours. None seemed to have any organizing skills. They all opened boxes and put items wherever they could find room. The worst part of this unskilled and unsupervised group is I was being required to pay $75 per hour for each of them.
After they left I looked around and didn't really feel any more organized than before they arrived. I am a 83 yo, handicapped person and wanting help to get organized was extremely important to me. I found it necessary to hire a different professional organizer. This time I did my homework. I found a local organizer with very high ratings. She told me it might expedite the process if she brought one other organizer. Here's a big difference. The owner of this company is the organizer and she does the organizing. She also charges $75 per hour but her help was only $35 per hour. Her help could out work/out organize any of the previous five. They spent 3-4 hours undoing the mess that Caring Transitions left.
Everything is still not perfect but I now have a apartment I comfortable living in.

I won a bid last night. Pick up is one day later, had to leave town for emergency. Asked if I could p u late or next day. They said no. Out 300 dollars. Woman rude was even confused by the auction took place at the Villages, Florida. Horrible.

Lisa Schuster of Caring Transitions of chapel hill nc did a wonderful job with our move. They had a schedule to come a day before the move to pack non-essentials. They were packed nicely and labeled so the very same people would know exactly where to put things in the new apartment. We highly recommend them.

It is unfortunate that I have to write this negative review of this business. They come across as nice, caring, helpful people but in the end they are not. My experience was painful and dishonorable to my lost loved one. They spoke of honoring her memory and carefully sorting her things. Instead, they, without consulting the family, donated, threw away, or otherwise got rid of the bulk of her estate and sorted just enough of value to cover their costs. Adding insult to injury, after informing the family that all of the inventory had been unknowingly disposed of and the sale had netted no profit at all, this firm tried to extort more money from this grieving family in the form of previously undisclosed additional fees. Shameful, unethical behaviors in my opinion. Taking advantage of people's weaknesses. Like wolves in sheep's clothing who promise joint rewards but then rob you of it all. My recommendation is don't let this company rob you too.

We contacted Caring Transitions to help us liquidate my mother-in-laws estate after she passed. She had an enormous home filled with many many items she and my father-in-law collected during their lifetime and we had no idea where to begin.
We contacted them, set up a consultation and it was completed within 15 days. The whole process was seamless and brought our whole family the peace we needed as we tried to process and morn our loss. I'm glad I didn't read these ratings before we made the decision to use them… I can't imagine a better scenario than what we experienced and I'm truly grateful.

We would NEVER, EVER do business with CT! They told us we had over $5,000 in goods up for auction, so how on Earth did they justify sending a check, after the fact, for a paltry sum of $250? So many questions we had and were never addressed. Rather, they ghosted us once the auctions ended, cut off all communication and then conveniently demanded that we contact their attorney! What were they hiding is exactly what we wondered and continue to do so. We are currently working on a detailed complaint with The Attorney General's Office! They screwed the wrong family and if we have anything going on here, we will prevail! DO NOT HIRE!

I hired caring transitions for an estate sale and clean out for our loved one who passed away very abruptly. They were very reasonably affordable, efficient, caring, thorough, and went above and beyond! Prior to meeting and hiring this amazing service. It had been two years of absolute overwhelming hell trying to get things sorted and completed and done in a timely manner. The men and women who work at caring transitions, walked hand-in-hand with me. Sorted, packed, and handled all of my deceased loved one's belonging, with love care, and appreciation. They went above and beyond to make sure my needs were met and that I was okay with the process. They eliminated so much of my stress worries and the concerns of this exhausting and complicated process, handling it with dignity, grace, and professionalism I've never experienced before. This amazing company was able to eliminate all the emotional and extremely difficult tasks that were expected of me during such a devestating time, so that I could direct my attention, to more pressing matters, and providing me the relief and peace of mind, of knowing everything was taken care of and handled efficiently and appropriately! It was a breath of fresh air to know that there are people out there that run businesses that still care about their clients and treat them as such! I will be forever grateful for this company, the employees, and all the help that they provided for me and my family during this time devastatingly challenging time. I highly recommend caring transitions! I personally intend on continuing to use them whenever needed in the future! Thank you caring transitions for everything!

This company of con artists will feast off of your grief. They "auctioned off" 2 rooms of furniture (living room and dining room) + kitchenware / rare china set, flatware, appliances (most unused and still in their original boxes) from my deceased family member for less than $80. They did not let us know when the "auction" would take place and when we called them to find out, they said it was already over - that they "were not legally required to release scheduled auction dates to us, just the public." To exploit people after the death of a loved one is ghoulish and horrifying. Please protect your family and stay as far away as possible.

Probably some of the older ladies are ok but the y took our possessions to a WAREHOUSE and we never saw another dime they sent a truckload of empty boxes of my moms jewelry back to us and left before we could even get to the front door they are CROOKS i will advise anyone to use any other estate sale dealer

Make sure you test all items before you bring them home. I bought a microwave on my first auction that looked brand new but when I got it home it didn't work. The company graciously refunded my money. I have now participated in more than 15 auctions and I've been very pleased with the items I have received. If you buy electrical items make sure you test them before you leave. Be sure you look at the pictures very carefully and read the descriptions. Like any other auction site you have to be careful and know what you are bidding on. If the items are not as described or do not work they will refund your money. This is a good company and I will continue to buy from this company. I love the "Pickers Sale"s which include a lot of items that were not bid on during the auctions.

The owner is a pathological liar and a thief. Don't trust with your jewelry or home. Intentionally make their billing convoluted so they can gouge customers. Don't use b