• Battery Clerk

Battery Clerk

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Overview

Battery Clerk has a rating of 4.5 stars from 22,560 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Battery Clerk most frequently mention customer service, free shipping, and shopping experience. Battery Clerk ranks 2nd among Batteries sites.

Positive reviews (last 12 months): 55.6%
Positive
5
Neutral
0
Negative
4
8
See all photos

What reviewers want you to know

Positive highlights

  • Process was easy and efficient to order a replacement battery.
  • Wonderful shopping experience - easy to find product we were searching for at very affordable prices!!

Critical highlights

  • I was very disappointed with the website and customer service in the handle of my battery order.
  • Because warranty is only 12 month which had just expired Battery Clerk offer no replacement or partial refund.
How would you rate Battery Clerk?
Top Positive Review

“APC BACK-UPS ES BE350R 12V 3.2Ah UPS Replacement Battery”

Andy W.
2/8/24

Easy to order exactly what I needed and arrived in a timely fashion. Fit perfectly in the existing unit.

Top Critical Review

“1972 Honda cb500 battery”

Ricky O.
1/18/24

Battery was not exact fit as it said, was half an inch bigger all the way around. But I made it work by cutting the box a little

Reviews (22,560)

Rating

Timeframe

Other

Reviews that mention popular keywords

replacement battery (55) customer service (68) shopping experience (25) battery clerk (75) delivery time (15)
Thumbnail of user andyw470
1 review
0 helpful votes
February 8th, 2024

Easy to order exactly what I needed and arrived in a timely fashion. Fit perfectly in the existing unit.

Thumbnail of user greggg105
1 review
0 helpful votes
February 29th, 2024

Ordered some sealed batteries for the first time from Batteryclerk. Arrived on time but one was cracked. I let customer service know and they had a replacement coming in 2 days, no hassle. Great to have such great service e and competitive prices.

Products used:
Batteries

Service
Value
Shipping
Quality
Thumbnail of user jimmyt236
1 review
0 helpful votes
August 22nd, 2023

Difficult and frustrating customer service. I bought defective batteries from them, and it's impossible to get a happy result. AVOID

Thumbnail of user rickyo48
1 review
0 helpful votes
January 18th, 2024

Battery was not exact fit as it said, was half an inch bigger all the way around. But I made it work by cutting the box a little

Thumbnail of user marshallc89
1 review
0 helpful votes
February 15th, 2022

We ordered four APC Smart-UPS SUA2200 12V 18Ah UPS Replacement Batteries. We received three. When we contacted the vendor, they basically said it was not their problem. The issue can definitely be traced back to the shoddy product packaging. The batteries are very heavy, but are packaged in a thin box. Company's product is okay. Just don't expect any meaningful assistance if there is a problem.

Products used:
APC Smart-UPS SUA2200 12V 18Ah UPS Replacement Batteries.

Service
Value
Shipping
Returns
Quality
Thumbnail of user micka48
1 review
0 helpful votes
December 30th, 2023

Ordered on 12-13-2023 and arrived on 12-15-2023. Quick to ship and priced to compete. Will order again

Thumbnail of user michaelr5846
1 review
0 helpful votes
April 19th, 2023

Joke company, received the wrong battery and still here 3 days later waiting on the "warehouse " to make a decision on what to do. How about you send me the correct battery!

Service
Value
Shipping
Returns
Quality
Thumbnail of user j.m31
1 review
0 helpful votes
April 18th, 2023
Verified purchase

I continue to use Battery Clerk for the reasons stated above. Their prices are as good or better than everyone else, including the big box store websites (and about 1/2 the price of the auto parts stores). If you have a question the people working there are friendly, helpful, and quick to respond (by email) or, as I recall from previous times, available on the phone. Lastly, they ship right away, and their two day shipping is done at a fair price.

Products used:
batter

Thumbnail of user matthewl1278
1 review
0 helpful votes
February 14th, 2023

The order was LOST in shipping. I was told it would be replaced. I was supposed to receive it Jan 31, but as of Feb 14, the order has still not been shipped. No one can tell me when I should expect it. Great way to win over repeat customers.

Service
Shipping
Thumbnail of user kennethb1917
1 review
0 helpful votes
January 4th, 2024

Purchased a battery for my 09 HD Streetglide, best price I could find compared to others. Very fast shipping, received in 2-3 days after placing order. Definitely would recommend and will use again if needed.

Value
Shipping
Quality
Thumbnail of user margaretm1865
2 reviews
0 helpful votes
June 16th, 2022
Verified purchase

Hello,
Thank you for sending me the battery I ordered for my motorcycle quickly! However, it was not charged even though it indicated on the box that it was. Did I receive an old battery?

Nonetheless, I was able to charge it and my motorcycle is running well!
Margaret

Tip for consumers:
Give yourself extra time incase your battery is not charged.

Products used:
Motorcycle battery

Service
Value
Shipping
Quality
Thumbnail of user eddiev94
1 review
0 helpful votes
December 24th, 2023

The battery was a perfect fit and worked very well. I was very satisfied with how promptly I received it.

Thumbnail of user joyceh813
1 review
0 helpful votes
November 22nd, 2022

I can not give a fair review yet as we have not used them. I know they came really quickly but I thought the shipping was a little high.

Thumbnail of user keithb766
1 review
0 helpful votes
June 13th, 2021

Website was easy to navigate, I found exactly what I needed at a great price, and completed my ordering without complication. I asked for 2 day delivery and it came early on the second day. I received several emails updating me with order status throughout those two days. I will definitely use batteryclerk.com again.

I needed these batteries for my wife's handicap scooter because we are leaving on a trip in a few days. If I hadn't gotten the batteries when I did, she would have lost out on several things we planned to do.

Thumbnail of user justinr771
1 review
0 helpful votes
July 24th, 2022
Verified purchase

I was looking for a battery when I came across batteryclerk, which had my battery in stock and at the best price across the board. Ordering was quick and simple. Ordered on Saturday, received on Tuesday. I was also able to track the order which was convenient. Would highly recommend.

Tip for consumers:
I don’t think they process orders over the weekend.

Products used:
Honda cbr600f4 battery replacement

Service
Value
Shipping
Returns
Quality
Thumbnail of user rayr473
1 review
0 helpful votes
November 9th, 2022

The " Big Crank " battery that I ordered for my Harley FLHTCU 2012 was perfect fit and CCA for my bike. The size was perfect, and it was fully charged when I got it. The warranty exceeds some name brand batteries also. Recommend this option when buying a replacement for any of my vehicles. Check out the specs on your present battery and compair - you will be surprised.

Tip for consumers:
Fast, large selection, quality products

Products used:
automotive supplies

Thumbnail of user jimb2235
1 review
0 helpful votes
March 24th, 2022

On march 10th we ordered 2 replacement batteries for our jumper packs. Shipping was late by 2 days. Only received ONE battery in a damaged package! When I reported it the ticket got closed saying order was delivered! The box wasn't even big enough to fit 2 batteries in! Meaning, this was INTENTIONAL on the companies part! I don't know who got a battery at my expense but it is absolutely bull! We will not be using this company again!

Tip for consumers:
DONT BUY FROM THIS COMPANY

Products used:
The one battery we received and paid double the price for since they didn't send the second one and refuse to replace or refund for what we didn't receive!!

Service
Value
Shipping
Returns
Quality
Thumbnail of user dono276
1 review
0 helpful votes
October 19th, 2022

There I was, needing batteries and not knowing where to turn to for my low voltage life.
Enter: Battery Clerk to cure my battery blues.

When there was one set of footprints, it was when you illuminated them with your mighty, yet affordable, charge.

Thank you, Battery Clerk!

Tip for consumers:
Don't do the survey, it never ends

Products used:
The good ones

Service
Value
Shipping
Returns
Quality
Thumbnail of user robertb5376
1 review
0 helpful votes
September 28th, 2021

Scooter batteries lost power and unable to run for a short half hour trip barely a year after purchase, compared to nearly four years for the previous batteries.
The scooter is not used on a daily basis and I would estimate that the batteries have only had 100-150 cycles.

Because warranty is only 12 month which had just expired Battery Clerk offer no replacement or partial refund.

Tip for consumers:
Very poor battery life

Products used:
Enduring 6FM18 6-FM-18 12V 18Ah Sealed Lead Acid Replacement Battery

Service
Value
Shipping
Returns
Quality
Thumbnail of user sethj78
1 review
0 helpful votes
January 6th, 2023

Site was easy to navigate and order

Tracking the order was awesome

Much better than anything Amazon can offer!

Thumbnail of user bh527
1 review
0 helpful votes
July 7th, 2023

Placed an order with battery clerk June 13 now July 7 no order has arrived gave them 1 star low as you can go I do not advise doing business with them if you are in a hurry.

Thumbnail of user douglasf702
1 review
0 helpful votes
September 15th, 2022

While the face of the connection leads are flush with the side of the battery on the Harley Davidson brand battery. This battery has the face of the connection leads recessed 1/4". Thus you have to dramatically bend and modify the seemingly short main positive lead end to account for the lack of a proper fit. My work around was a series of stacked washers and buying longer bolts to make the electrical connections work. Not happy, but need the battery.

Thumbnail of user sylvoniaw
Sylvonia W.
1 review
1 helpful vote
April 30th, 2020
Verified purchase

Excellent service, competitive pricing and fast shipping. I think my husband would have lost it if he had to go any longer hearing the low battery chirp on our Chamberlain garage door opener. Thank you for shipping it right away. It arrived in 1 and a half days. The battery was exactly what we needed. Your store will definitely be used in the future for our replacement battery needs.

Thumbnail of user m.c3
1 review
0 helpful votes
March 5th, 2022
Verified purchase

When you order a replacement battery is because you urgently need it. Unfortunately the company does not seem to understand this fact. Customers should not be agonizing waiting a reasonable delivery. I do need recommend this company. You have to improve your delivery system. Sorry.

Tip for consumers:
N/A

Products used:
I am waiting an alarm battery.

Service
Value
Shipping
Thumbnail of user barriem24
3 reviews
0 helpful votes
August 6th, 2022

Habe schon zweimal bei diesem Shop gekauft, Produkt ist original, Preis war niedriger als bei vielen Mitbewerbern, Lieferung am nächsten Tag, Garantie gegeben.

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About the business

Shop Online With BatteryClerk For Your Wholesale Batteries and Replacements. Browse Our Huge Range Of Low Cost Batteries For Your Home Or Business.

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