• AromaEasy

Overview

AromaEasy has a rating of 2.4 stars from 5 reviews, indicating that most customers are generally dissatisfied with their purchases. AromaEasy ranks 74th among Aromatherapy sites.

  • Service
    2
  • Value
    2
  • Shipping
    2
  • Returns
    2
  • Quality
    2

This company responds to reviews on average within 15 hours

Positive reviews (last 12 months): 0%
Positive
0
Neutral
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Negative
1
How would you rate AromaEasy?

Reviews (5)

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Thumbnail of user sandyc227
1 review
1 helpful vote
December 16th, 2019

I have ordered 30 diffusers from this website at wholesale prices. When it arrived, everything was well packaged in perfect shape. I pulled it out of the box and found the detailed instructions. It was so simple to set up and the instructions were right on. I added my oils and instantly, it started making my house smell so good.
It is competitive in price, and the system is so easy to operate. It will run for 6 hours without requiring more water, but it is so easy to fill up.

Thumbnail of user lindt
1 review
0 helpful votes
December 13th, 2019

> it's plastic, but pretty good pseudo wood.
> easy to figure out the hour settings.
> pick your color, random change color, or no color.
> starts misting as soon as you turn it on.
> only noise is a very soft mist. Can't hear it from a couple of feet away. Very soothing.

Thumbnail of user sarah261
1 review
0 helpful votes
December 10th, 2019

Ordered on 12.02 and delivery on 12.09. Came quickly within 7 days to the U.S. For all the time of orders for Aromaeasy.com such attitude to the parcel, I see all the time. The parcel is well packaged but a little wrinkled, everything is whole. The design of the product is very cute, the strip is beautifully poured! The price is fair, worth the price! The quality of the device itself is excellent! Many colors and modes! But in general, you can order, the quality is excellent, quality corresponds to the description. I recommend the product and the seller. Love this seller!

Thumbnail of user peterc528
2 reviews
0 helpful votes
November 11th, 2019

First time dealing on AromaEasy. Very reliable seller and reliable and fast shipping to USA. All questions promptly answered. Will buy from AromaEasy again! Good luck!

Service
Value
Shipping
Returns
Quality
Thumbnail of user gkbegin
1 review
0 helpful votes
May 7th, 2024

DON'T BUY ANYTHING FROM AROMA-EASY! DON'T BE TEMPTED BY THE PRICE!
When I received my order (about $200. CAD) I was all excited and began to smell the scents. Some made me gag, others produce the effect of a beginning of a headache. I am used to essential oils, I own more than 100 different ones. I ordered those because I didn't have them. What I receive, for most of them, are not essential oil 100% pure as it is written on the bottles. They may be fragrance oils, synthetic scents, and what else.
I did make a research to learn than most fruits except for citrus fruits cannot effectively produce essential oils, that there is no such thing as apple essential oil, and what about strawberry, blueberry, cantaloup, prunus, mango ones? It doesn't announce anything good for the other oils. Most are not, on the lists of essential oils of AromaWeb. No wonder, I didn't own most of them, like the tulips one. I've learned that some of them produced absolutes, like green tea & carnation, but absolutes are very expensive. Others, like balcal skullcap root produces tincture or extract. I own vetiver, melissa & wormwood essential oils; the ones I received has not the force of a pure essential oil; it is possibly mixed with a carrier oil I am so disappointed.
Finally, I noticed that the name of the company is not written on the bottles (except 5 on 26) and that the latin names of the oils are not mentioned either as any serious company does.
I received a note from the company asking about my satisfaction! I wrote back what is above and asked for a reimbursement. I did not receive an answer.
ONCE AGAIN, DON'T BUY FROM AROMA-EASY!

A very unhappy customer.

Tip for consumers:
DON'T BUY FROM AROMA-EASY!!! Even if the price seemed extraordinary, it's because it is crap.

Products used:
26 bottles 10 ml of essential oils, supposedly 100% pure.

Service
Value
Shipping
Returns
Quality
Thumbnail of user isabellac39
Isabella C. – AromaEasy Rep

Dear Ghislaine,

Thank you for taking the time to share your experience with us. We sincerely regret that your experience did not meet your expectations, as customer satisfaction is our top priority.

We take your concerns seriously and would like to address the points you've raised. Regarding the oils like apple and strawberry, it is true that some scents cannot be derived as pure essential oils due to the nature of the fruits themselves. Our products aim to deliver the best possible experience using alternative natural methods that are safe and effective, though they may differ from traditional essential oils.

We are constantly striving to improve our product descriptions and transparency so that our customers can make well-informed decisions. Your feedback is invaluable in this process, and we are reviewing our practices to better communicate these details in the future.

To address your current concerns, our customer service team is eager to assist you further and will reach out to help with a resolution that hopefully meets your satisfaction. Please feel free to contact us directly at sales@aromaeasy.com for immediate assistance.

We value your feedback as it helps us improve and continue to serve our community better. We hope to resolve your concerns swiftly and regain your trust in our brand.

Warm regards,

Ella
AromaEasy Customer Service

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From the business

We are specialized in manufacturing aroma diffuser and essential oil In 2008, we have run more than 10 years.
We do stock all essential oils and aroma diffuser, if you are looking to buy essential oils at the wholesale prices then check out our website (https://www.aromaeasy.com/) we guarantee the pricing and quality of our product. Essential oils and aroma diffusers listed on our site are in stock.

Business History

Our History

Health solutions with tech-focused innovation
Ever since our company was founded in 2008, AromaEasy has grown quickly to meet the ever-changing needs of our company and candidate partners. Learn more about the AromaEasy company history.

2008 Ken Lu Founds the company, focused on Aroma Diffuser tech
2010 Established international trade
2011 The First Ceramic Diffuser, Cooperation with Greenair, Hunter, over 500,000 units
2016 A10 Chip for 5V USB UItrasonic Aroma Diffuser released
2017 Cooperation with (TJ-max & Sparoom), over10 million units
2019 Passed BSCI

Company Representative

Thumbnail of user isabellac39
Isabella C.
Typically responds within 15 hours

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