Anpost.ie

Hi, So i dont normally do reviews, but i thought this was importantfor anybody needing a reliable phone/internet servic and customer relations

The problem started last friday about10 am, went to the post office to pay the monthly bill (€15.00), the opeator said fine, I said can i pay more, she said sure, so i said k €30.00 then she said
Thanks and processed the payment
All good so far
Around 1 pm my internet failed, and then i realised i had no credit to make phone calls, so i went back down to the post office and explained my issue, Sure a very positive responce, she spoke to the head office and later i recieved a call from An Post

This would be resolved in the next couple of hours

Saturday morn still not resolved, again a phone call,
This would be resolved in the next couple of hours
So no phone or inter net connection sat / sun
Its the weekend, I am a
Tolerant man

Monday still no phone/ internet and another call
This would be resolved in the next couple of hours, it has been elevated to corporate
Monday lunch time same conversation
Monday evening same story left listening to music
Monday evening Second call
Overall same brush off

So
I requested a refund of my €30.00
So i shall wait an see what happens
Meanwhile I have lost my phone number (22 years)
And now i am using vodaphone
I would welcome any comment from "An Post"