Anne Fontaine has a rating of 3.8 stars from 94 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Anne Fontaine most frequently mention customer service, perfect outfit, and shopping experience. Anne Fontaine ranks 266th among Clothing sites.
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I was captivated by the elegant and sophisticated collection of clothing that perfectly balances modern style with timeless elegance. The customer service team went above and beyond to assist me in selecting the perfect pieces, providing detailed information on sizing and fit that ensured my purchases were exactly what I was looking for.
Disgusting experience at Anne Fontaine Store. No one wanted to help you and when they did, they were not helpful at all. The woman who served me had her EarPods in acting like she didn't want to be there and was also shaking her head at customers and being very rude! The quality of products has gone down and prices doubled. Will not shop there anymore.
I was captivated by the elegant and sophisticated collection of clothing that perfectly balances modern style with timeless elegance. The customer service team went above and beyond to assist me in selecting the perfect pieces, providing detailed information on sizing and fit that ensured my purchases were exactly what I was looking for.
Disgusting experience at Anne Fontaine Store. No one wanted to help you and when they did, they were not helpful at all. The woman who served me had her EarPods in acting like she didn't want to be there and was also shaking her head at customers and being very rude! The quality of products has gone down and prices doubled. Will not shop there anymore.
The CEO and staff of the company displayed a clear lack of professional conduct and etiquette, consistently exhibiting rude and impatient behavior toward both customers and colleagues. Not only were they unhelpful in their interactions, but they also seemed to lack the basic customer service skills that are essential for any successful business.
The staff at Anne Fontaine seem to understand my style preferences perfectly, making each visit a great experience. The brand offers exceptional value, with each piece feeling like a unique work of art. Wearing Anne Fontaine gives me confidence, knowing that my outfit will stand out and not be just another common choice.
The sales associates were not only knowledgeable but also incredibly helpful in selecting the perfect dress for my special occasion. The store boasts an impressive selection of women's clothing, all of which are of outstanding quality. My discovery of Anne Fontaine has been a delight, and I would wholeheartedly recommend it to anyone in search of quality women's apparel.
On my recent visit to the Anne Fontaine store, the customer service was outstanding, and the clothing quality was impressive.
The staff was not only friendly and well-informed but also patient as they addressed all my queries, helping me pick the perfect outfit for a special occasion.
I am thrilled with my purchase and the overall shopping experience.
The craftsmanship of the designs surprised me during my recent visit to one of their establishments. It was amazing how well the store employees served customers. They helped me choose the perfect clothing for an impending event and did so with great knowledge and courtesy. They come highly recommended.
I recently purchased the Lara White Shirt from Anne Fontaine, and it has quickly become a staple in my wardrobe. The craftsmanship is impeccable, with attention to detail that sets it apart from other brands. The shirt's unique design and comfortable fit have garnered compliments every time I wear it, making it a fantastic investment for both professional and casual settings.
The good people here work as employees, while the worst people in the company are in the leadership. The managers here are some of the most inconsiderate and apathetic people I've worked for. They just throw a lot of tasks at the employees without any consideration of our current workloads. Employees don't have room to breathe because the management doesn't give us any.
The staff are incredibly welcoming, often providing style tips and compliments that brighten my day. It's these personal touches, along with the exquisite clothing, that make shopping here a truly enjoyable experience.
Shopping at Anne Fontaine was a delightful experience; the selection of elegant and timeless pieces truly stands out. The customer service was exceptional, providing personalized attention that made finding the perfect outfit effortless and enjoyable.
I am thoroughly impressed by the intricate detail and craftsmanship in their designs. They were not only knowledgeable and friendly but also went the extra mile to assist me in selecting the ideal outfit for an upcoming event. I highly recommend it.
I found the staff to be both welcoming and supportive during my visit. They assisted me without making me feel any pressure to make a purchase. The manager on duty was particularly fantastic, offering courteous and excellent help in choosing my clothes.
Visiting the store turned out to be a delightful experience for me. I thoroughly enjoyed my time there. The staff was incredibly welcoming and assisted me with all my needs. Their patience was particularly noteworthy, especially when it came to helping me find the right sizes and more.
The staff were exceptionally knowledgeable and attentive, making it easy to find a perfect outfit that felt tailor-made for me, elevating my wardrobe with their timeless pieces.
Upon my arrival, I was warmly greeted by a proficient and amicable team who displayed remarkable customer service. They assisted me in locating the ideal attire for a forthcoming occasion, extending valuable recommendations and insights to ensure I made the most suitable selections.
Exceptional pieces. And their attentive staff made it a pleasant shopping experience for me. Satisfied customer here.
The manager was pleasant and the staff was fantastic. The collections were wonderful and offered a lot of fashion options.
Discovered this designer a year ago and have shopped at their Greenwich store when in the US. Between my husband and I, we have bought thousands of $$ from them and had formed a relationship with the shop manager who is now gone, via phone and email. Since I'm in Canada, she would send me pieces and I would return for refund or exchange what did not fit. She gave great customer service. The problem starts when I returned 2 pieces to the store for a refund. She was there long enough to send the 2 pieces to their warehouse (I have an email confirmation from the manager), and shortly after she left the store. That was in June 2019. I still don't have a refund though I have been following up regularly and now I'm being told by the new store manager that the warehouse has not received the pieces and the former manager was not following procedures. It seems that I won't get my refund until the warehouse finds the 2 pieces their former store manager sent them. Looks like I am being held responsible for the loss of the package sent from their shop to their warehouse. But yet, I purchased those items from their Greenwich store via their store manager, and not via their web service. It only makes sense that the store would issue me a refund once they got the return (like every other store we deal with). At the very least a credit note?
The staff members truly elevate the shopping experience. They are professional, attentive, and possess an impressive understanding of fashion and personal styling. I was pleasantly surprised by how they took the time to understand my taste and offered suggestions that were spot-on and personalized to my style. They were never pushy, but rather patient and considerate, ensuring a relaxed shopping experience.
Anne Fontaine is a favorite of mine, and every visit to their store is always a delightful experience. Their clothing collection consistently impresses me. When I'm on the lookout for top-notch fashion deals, they're my first stop.
They're always my number one choice! They have beautiful and stylish clothes that are very high quality. I love how unique their pieces are.
These people have the worst customer service team that will fake smiles and attend to you easily if you are buying something. When it comes to returns, the same people have an awful attitude. They would do everything they could to avoid a return. They would also be rude and disrespectful for no reason. It was ridiculous!
The staff members were readily available to answer our questions, provide guidance, and offer suggestions based on their expertise. Their friendly and approachable demeanor made us feel comfortable and valued as customers. It was evident that they genuinely cared about our satisfaction and were dedicated to providing exceptional service.
I had the pleasure of shopping at their flagship store, and I have to say, it was an exceptional experience. The store itself is beautifully designed, with a clean and modern aesthetic that perfectly showcases their products. The staff was incredibly friendly and knowledgeable, and they went above and beyond to assist me with finding the perfect outfit.
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