Ambitioncleaning.com has a rating of 1.0 star from 1 review, indicating that most customers are generally dissatisfied with their purchases.
For a deep clean they quoted $198 for an approximately 220 square foot efficiency apartment. That price seemed high to me but I wrote it off to Chicago pricing and the fact that we needed it done in a few days. For that price I assumed we would get a minimum of 4-6 hours. They sent out one person who did an excellent job and had a pleasant personality. After she arrived she called the office and they re-styled it a "heavy duty" cleaning service (this service is not listed on their website) and that it would cost an additional $111. The work was done in 5 hours so the $309 tab works out to almost $62 per hour. They also attempted to add another $50 due to change of service after their employee arrived. They did reverse this charge (which would have pushed the hourly rate to $72). Not unlike many other businesses in Chicago this is a classic bait and switch. The day they cleaned my disabled son's apartment he had no option but to accept the additional charge. I am merely pointing out that the charges were excessive. The area of wall and ceiling cleaning was less than 30 square feet. It was not worth an additional charge, and I will simply revert back to an average rate of $61.80 per hour and let the readers decide if that's what they want to pay. I would also note that this cleaning did not include the refrigerator, stove, or dishes. At home we can get excellent deep cleaning service for $25 per hour. I would give no stars to this company except for the quality of the work done by their employee. I hope she got a bonus.
Tip for consumers:
Unless you get them to sign a contract for a fixed price I would not use them.
Products used:
apartment cleaning
Hi William,
This was in no way shape or form a “bait and switch” as you claim above. Our process is very transparent and laid out on our website. Your son, our client, (not you) booked online a deep cleaning. As stated on our website, your booking is an estimate until we arrive to confirm scope of work. When we arrived to your sons home, it was found to be far outside of scope. The home seemed to be neglected for quite some time. There was heavy build up of dust, things spilt all the way up the walls to the ceiling, and the home was very cluttered making it impossible to clean without having to move and organize everything. Because of this we called immediately to confirm how our client would like us to move forward. His options were to cancel, upgrade to satisfy the whole home, or to prioritize areas within what was originally booked. Our client chose to upgrade to a heavy duty cleaning with organization. We never perform any work without first insuring that the customer understands what we will be doing and what they will be charged for. All of our calls are recording, including the call where our client approved additional work and cost and your call threatening to bash us on all social media platforms if we do not give back money for a job you stated was “excellent”. I would like to add that the co-owner of this business is also disabled and we would never take advantage of any group of people. Our pricing is flat rate pricing regardless of who you are!