Alphabet Deal has a rating of 3.0 stars from 81 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Alphabet Deal most frequently mention customer service problems. Alphabet Deal ranks 10th among Department Store sites.
I can find almost everything I need here, and it's quick and comfortable. The site is user-friendly and easy to navigate. The prices are very reasonable, and I didn't have any troubles with the quality of items and shipping. Gift cards are also one of the reasons I like Alphabet Deal; choosing gifts has become much easier.
Still haven't sent my order No one answers the phone. They don't even spell inquiry correctly on their page. No response. Good thing I paid through paypal. Don't order from here!
The worst customer service ever! I never recieved my order. When I contacted Alphabet Deal they said they were not responsible. I wanted the item but instead I had to report to my credit card company that the item was never recieved for a refund. I will purchase my item from a different company.
Tip for consumers:
Extremely poor customer service!
I order the bras back in Nov. - I contacted them right away and they said they would refund. I waited and contacted them again and they said refund is on the way. Refund did not come, I contacted them again and they no longer return emails. Their phone is not set up to take calls. This outfit is terrible. I would not buy again and I'm not sure how they got a 4 plus rating
I can find almost everything I need here, and it's quick and comfortable. The site is user-friendly and easy to navigate. The prices are very reasonable, and I didn't have any troubles with the quality of items and shipping. Gift cards are also one of the reasons I like Alphabet Deal; choosing gifts has become much easier.
I ordered an item. I still haven't received my items or a refund back since my order was supposedly "lost"
CANNOT REVIEW IT AS IV'E NEVER RECEIVED IT, SO THEY GET A BIG FAT 0!
Horrible expierence! I will never buy from them again. I do not reccommend this shopping online website. I have been trying to get a refund for 2 months now, for a no open box return. Back and forth emails with an excuse everytime. They are scammers trying to get your money.
Tip for consumers:
Scam website
I placed an order almost 2 months ago. They said the mfr. Was unable to ship and they would send a refund. Still waiting.
Great deal on the nite lite outlet covers
Thank you, Clayton. We offer quality products, great pricing, and easy returns. Keep shopping.
I put in a discount code but was still charged the full amount
Great fast response
I like the tie dye masks.
I put in a discount code but was still charged the full amount
I like the tie dye masks.
* Alphabet Deal attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Ordered on September 23rd and still haven't got, I've sent emails and they don't answer the phone, I've heard nothing but they still have my money. First and last order.
Tip for consumers:
don't
Products used:
Never got my order
I found the UI of the website quite simple to navigate, which made me scroll out multiple products in a short period of time. I even got an amazing deal from Alphabet Deal.
Purchased these to wear them under my sundresses. I tried to get them to respond to my emails but ended up having to get PayPal to get me a refund
Tip for consumers:
Hope you receive your order
Products used:
Never received
* Alphabet Deal attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Refunded a product and it's been 8 months since I returned the product but they still haven't refunded my money. Every time they email me back they just come up with another lame $#*! excuse and have ghosted me for the past month. Buyer beware. A cheap product that is over price and literally the worst customer service.
I received notification that I would receive my order on the 29th, well it's the 2nd and no one responds. A bit worried since this was my first order.
The bra's were thickly padded. It said nothing about padding in the details. There were strings everywhere & 2 even had little holes in them. I consider them to be poor quality. Wrote in to return them & get a refund. I just hope they'll let me without giving me a problem. You get what you pay for I guess.
Can’t answer this yet because I just wrote them a moment ago since I only received my order today. I’m hoping there won’t be any problems.
The item I saw on in a deal email was at this site.
* Alphabet Deal attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
The item I saw on in a deal email was at this site.
I needed bra’s & they look nice. Just hope they’re as nice as they look & fit so I don’t need to return them.
I returned a product back in June. I still have not received my refund. Company claims it is coming.
I just ordered this set of 8 rings before finding out the size, what size are the rings? Please respond and tell me where you are located. I paid with PayPal. Thank you so very much
I had a good experience. Fast delivery.
I got an email for a good deal. Took a chance and was pleasantly surprised with the fast delivery and service.
Aug 30,22 I placed an order for mens dress pants. No product even after an email attempt. I have tried to track my order and nothing comes up.
Alphabet Deal is a fantastic online store that delivers on its promises. They have amazing products at affordable prices and excellent customer service. They also have a generous return policy and a secure payment system. I trust them with my online shopping needs.
I ordered from this company almost 2 months ago and I haven't received the biker shorts nor a refund
Tip for consumers:
Don’t use this site this the second time I’ve used them and didn’t get the product I ordered
Products used:
Nothing didn’t get the product or a refund
I returned a 2 pack of pants that did not fit my husband. The company received the return on 6/21/22. As of 8/2/22, I still have not received my refund. I have been in contact via email and received two response emails from the company stating I would be getting my refund (this last email being over 2 weeks ago). I tried contacting the 1-800 number provided in the email, however no one has answered the phone. I have never had so much trouble getting my money back on a return. This company at this point has stolen money from me.
As l do not order very much on line, this experience gave me more confidence & certainly surprised me with speed of delivery & pricing as well.
Offers as advertised caught my attention & made decision to follow thru to see if product was as advertised for such low price. Overwhelmed!
Offered excellent deals. However disappointed puse not avail.
Explained prev
This is a horrible company. The customer service number is not in service.
I placed an order November 8,2022, and never received the order.
I have emailed them multiple times asking for a refund. The first few emails someone responded that I would receive a refund. The next couple of emails the company responded that the company was having technical difficulties and were trying to resolve the issue. That was in December. I asked them to call me to discuss this and they have not responded to the last several emails I sent.
They obviously intend to keep my money.
Alphabet Deal offers an all-star online shopping experience where quality service and loyalty matter.
PRICE MATCH + EXTRA 10% OFF + FREE SHIPPING
OUR LOWEST PRICE GUARANTEE MEANS WE WILL MATCH THE PRICE OF ANY PRODUCT ON OUR SITE IF YOU FIND IT AT A LOWER PRICE WITH ANY OTHER ONLINE RETAILER. TO SWEETEN THE DEAL, WE WILL ADD AN EXTRA 10% SAVINGS AND GIVE YOU FREE SHIPPING FOR THE PRODUCT APPROVED FOR OUR PRICE MATCH GUARANTEE. OUR ONLY ASK IS THE PRICE MATCH NEEDS TO BE AT THE TIME OF PURCHASE. SAVINGS SO SUPER, YOU JUST CAN'T BEAT ALPHABETDEAL.COM FOR ALL YOUR PRODUCT NEEDS.
Thank you, Maureen. We believe in providing quality products at a great value to our customers. Our customers' satisfaction and happiness are very important to us. keep shopping.