Airhub App

My daughter purchased an estimate from this mob and it did not work after 2 days of trying to get it sorted it was very apparent that the product did not work and the support people had no desire to fix it. Basically they take your money a provide no connection to any data and then provide no response to you request for assistance. Only use this company if you feel like donating money to a bunch of thieves. Having read their positive reviews it is apparent their customer service staff are writing these rather than assisting customers

Airhubapp has a well-designed interface that is easy to use, even for those who are new to the platform. For me this has been incredibly helpful as it is simple to navigate around the site and find the features you need with a good connectivity. I purchased the global plan for my USA trip at $18.
They also have a responsive customer support team that is available to answer questions and resolve issues quickly.

First time user of an e-sim here. But it all went super smooth with Airhub. No hassle, great prices, and easy subscriptions. I was travelling to Thailand for an event, and the plans on Airhub were more pocket-friendly than the local sim operators there.

My 30 day unlimited plan stopped working within 2 days and the customer service is appalling. Avoid this company at all costs. They don't care at all and close complaint tickets without resolving. Biggest regret.

The setup provided on their website is not accurate. I've used them twice and had to work through bugs for a few hours to get it to work (although often disconnecting even after that). Support is very slow to respond.

It's an unreliable and poorly operated service. Spend a little more to get more reliable service.

Purchased an esim to use on a trip to the USA. It functioned for about 24 hours before it stopped working; was punted from AirHub support to T-Mobile support over three days before I gave up and bought a different SIM. Further, plans are very unclear - on purpose, they make it sound like you're buying a 15 days service but it's a "subscription". (seriously, who needs a monthly renewal on a 15-day plan?!)

And of course, cancelling this was a mess - we're up to eight emails back and forth with support and we're still getting "renewal reminders". Next stop, my credit card's fraud department.

The service (both overall and customer service) is excellent. We had no problems with setup; it was quick and easy, and when I needed to contact someone about doubts in repurchasing a particular plan for my UK trip, they were able to help quickly and efficiently. I strongly recommend using Airhubapp.

Website is completely unclear about activation, and customer service is no use. It felt like talking to a wall. They could have easily and affordably fixed the problem and had a repeat customer but instead they chose to say essentially "sounds like your problem" (it wasn't, it was their problem). Honestly shocked at how bad their support was. They're one step away from scammers.

As a student visiting Germany for the first time, I was unsure how to get a local SIM card.
I researched e-sim and compared the apps that provide this service. Choose Airhubapp, as their plans cost less than the others. It's been 12 days since I purchased the unlimited plan for $46. So far, connectivity has been excellent.

I ordered a esim card and data plan two weeks before my trip and received an email saying I'd receive a QR code to activate the esim on my device but the QR code never came.

I then decided to email them and got a very late reply. Four days of sending mails back and forth with late replies and a customer service that changes the person every other mail and asks the same questions again and again the esim still does not work.

So I had to buy a local SIM card that directly worked and asked for a refund. 3 days later and still no reply on any of my mails. I'm pretty sure I'll not see my money again.

This experience was beyond frustrating and very expensive. I'd definitely not recommend and more than that warn you that if it does not work for you from the start on you just wasted your money.

I got a Data eSim for USA from Airhub and needed some help with its activation, the customer service guy was quick to interact and helped me. The turnaround time was fast. Its a new operator and has many esim bundle plans. I took the $45 unlimited data and minutes plan worth and so far it has been worth it.

I would recommend trying it, good options and covers many countries!

Esim issue

I applied for an esim and was delivered. I made one phone call after which the sim was blocked. I wasnt advised that calls from EU region were possible.

This is the email i received in response which was obviously false

"Unfortunately we were charged by 600 pounds for the misuse by the carrier and now will not be possible to remove the bar."

In respond to airhub I did not receive an email stating calls are blocked. Attached is email below
"
Dear Customer
Welcome to AirHub. We are delighted on your purchase of a New eSIM plan with us.

Here are your recent order details. You can scan the QR code and Activate your New Airhub eSIM.
ESIMs can only be installed once. Please do not delete/remove after the installation"

Avoid this company.

I bought Dubai eSIM Data plan from Airhubapp.com. I got instant delivery, moreover, it was very easy to install.

Airhub esim covers many countries...and lots of plan options to choose from. Good luck Airhub!

Good connectivity at all time. Purchasing the plan too was an easy process and plans were reasonable.