Airalo

I bought a 2 GB eSim card from Airalo for my trip to Las Vegas. After completing all their instructions for installation and from customer support (card details shows active in Airalo app) I have been ducking into Las Vegas Hotel Casinos to be able to use WiFi for internet access and Google Maps to find destinations in and around Las Vegas all day and night long. Customer support which is non-existent suggested that I should uninstall and re-use it later another time when I'm in USA again which is contradictory to their installation instructions. I just want a credit back to my credit card.
I also was charged 3 days roaming fees from my primary network card operator Fido when I got back home to Canada. I managed to get one roaming day waived because of the Airalo esim card but still have to pay $24 plus tax.
So the way to get money back from Airalo is to knock it off with all the niceties (please and thank you's). I basically said every
F-bomb and f-word in the book to their chat support.
I said to go bleep this and go bleep that. I swore like a banshee and was very persistent in my swearing. Not only did I get my credit card refunded but Airalo also gave me $10.45 in airtime money...which I will never use. Do not waste your money and time on this product. Shop somewhere else. I hope this helps you all get your money back from Airalo. It worked for me. Thank you

Airalo requires that I connect to the O2.de network. This is not available in the region I am in. I have tried contacting Airalo for more than a week to either resolve this or get a refund. They do not reply.