123Brackets.co.uk has a rating of 4.4 stars from 129 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 123Brackets.co.uk most frequently mention fast delivery, good quality, and next day. 123Brackets.co.uk ranks 6th among Home Theater sites.
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Literally ordered this on Tuesday night it arrived Thursday afternoon, this is the third tv bracket I have ordered for this current television (not from this company) but this one is perfect! Delivery was great, it actually fitted the tv! I need a couple more brackets and will 100% be ordering from here! Thanks guys!
DO NOT USE THIS SITE Read reviews on other sites not there own You will not then place an order You have been warned many times
Literally ordered this on Tuesday night it arrived Thursday afternoon, this is the third tv bracket I have ordered for this current television (not from this company) but this one is perfect! Delivery was great, it actually fitted the tv!
I need a couple more brackets and will 100% be ordering from here!
Thanks guys!
DO NOT USE THIS SITE
Read reviews on other sites not there own
You will not then place an order
You have been warned many times
Tip for consumers:
No refunds or exchanges
Check other review sites NOT there own false one that you can not get onto
Products used:
TV bracket
Delivery excellent, fitted a 49" television, the bracket fitting instructions should be more detailed about the mounting angle on the back of the Samsung TV. I think the Bracket has been over designed compared to the Samsung Bracket I feel sure it would support a TV twice the size of my 49" TV. No chance of it pulling off the wall. John.
I was able to find the right bracket for my TV with the help from customer service. The item arrived quickly. I am very happy. Thank you
Tip for consumers:
Just send an email to customer service who will be glad to help
Products used:
Samsung TV bracket
Purchase a bracket through Paypal for my Sony TV, they sent me one that was, in their words, 'guaranteed to fit'. Guess what, it didn't! Tried to return it but they refused to refund me until I had sent it back to them at my cost! This is actually illegal, which they didn't seem to care about when I pointed it out to them.
Just be aware that if you have any problems with your purchase they will do everything they can to avoid helping you out. Will never deal with them again.
Purchased 2 Professional medium length rotating tilting ceiling bracket - large (Model number: C354BBLK) for 55" Samsung monitors. Brackets were easy to setup and all fixings included within kit. Very strong brackets allowing tilt, swivel and height adjustment if required.
Highly recommended product with 15 year guarantee.
Good business and helpful with my query as I used paypal and submitted the wrong delivery address. They were able to resolve swiftly for me.
Would highly recommend. Great Bracket & excellent value. Far cheaper than less sturdier brackets available in electrical retail stores.
Purchased tv bracket from 123brackets and well happy with it good quality and everything I needed great service also received from 123 updated regularly on delivery right to your door big thanks
Product arrived late and poorly packaged. Dismal instructions. Lousy product requiring lots of assembly which I could have coped with if the parts had been included... but of course they were missing. In any case the parts they sent would not Mach the tv they "guaranteed" would fit.
In short, crap, frustrating, incomplete product. Will now attempt to return. The very many negative reviews out there suggest I will get nowhere.
Item as ordered arrived quickly, installation was easy and I'm very pleased with everything would recommend anyone to use this company and its products
Excellent service nothing to complain very easy instructions bracket was the exact one that i wanted and delivery was on time
123 Brackets advertised a bracket for my Tv that it claimed would fit - it was no where near the right size as I discovered once the bracket arrived. I then had to return this heavy bracket at a cost of £6 via Hermes. I could have chalked it up to experience but when I requested the £6 they would not refund me as the shop had only given me the Hermes ticket and not a reciept. They had recieved the bracket and I assume they are aware of how much it costs to send them but they were not willing to overlook this detail in considderation of their role in causing the whole time and money wasting experience. Knowing what I know now I would not use 123 Brackets again.
Contacted the Customer service to seek advice which then gave me confidence to purchase the bracket. The speed of delivery was top notch as was the value for money. All in all absolute diamond of a company IMHO.
Sent wrong bracket. I selected rectangular 100x200 according to the dimensions displayed on the webpage.
I received square bracket 150x150 which covered the hdmi ports.
Refused to take responsibility for their error despite sending pics of the brackets received and screenshots from their webpage showing different dimensions.
Refused to exchange until I returned the incorrect brackets, so I had to pay AGAIN!
Fast service, good solid bracket. Arrived in quick time and was easy to fit to the wall. Website easy to navigate.
My son ordered a tv bracket from this company. It arrived with no invoice or return form and it was not suitable. I have now rung twice, speaking to a woman called Victoria, who was meant to send an email attaching a returns form. After almost a week I am still awaiting an email and keep ringing but nobody is answering the phone.
DO NOT USE THIS COMPANY AS THEY ARE COWBOYS AND ONLY AFTER YOUR MONEY!
P.S. I HAVE PUT ONE STAR BUT IF I COULD I WOULD NOT SUBMIT ANY STARS
The positive:
- I ordered a height adjustable bracket which arrived promptly the following day.
- The item is strong and easy to install.
- The price was very reasonable.
- There are a wide range of options to choose from.
The negative:
- It was sent only in the normal item packaging, no paper or bubble wrap. This was not an issue for the item, but perhaps could have been if the delivery was rough.
- The item number of the bracket I bought was not listed on the packaging at all so I had to call to confirm this was the correct item.
- The item is only height adjustable by re-hanging at one of three hanging points. The listing did not make this clear, so I expected there to be much greater flexibility.
- The security lock is through a small hole on the end of a flimsy metal pole. Only a small padlock can be fit and would be easy to prise off with little effort.
I went for a ultra slim bracket for an OLED. Absolutely impressed! The build was good, holes were well measured and level, quick delivery and the price was incredible. Some of the prices of brackets on the market are absolutely disgusting. These guys do awesome prices.
Speedy efficient service. Good quality bracket customised for my television. Will recommend 123 to friends. Well done.
I spent a while on ATVs web site looking for a stronger pole for my aerial. Loads of info. And a well laid-out site.
Having ordered what I thought was correct... They rang to check that I had a second bracket (not ordered as I had one) as they recommend a 2-bracket install for my chosen pole. We had quite a chat during which they gave me additional advice on siting the brackets.
A professional service then, not just selling me what I thought I wanted,. Well done!
Tip for consumers:
Spend time on their web site to get a real technical understanding of what you need.
The bracket arrived on time and works great - it was easy to assemble and install - happy to recommend
I have recently purchased a bracket for my TV and I did the checks to make sure that the size and weight were ok (which supposedly they were) after hanging my TV the worse happened and it fell from the wall damaging causing bad damage. When I spoke the customer service they seemed to be keen to help at first but I soon found out after many back and forth emails that this was just a stalling technique and was planning to fob me off all along. Not only did they not take any responsibility for the poor standard but would not consider giving back any money despite there 30 day money back guarantee! Each to there own if you use them but I have had a very bitter experience with them! Also they state you have to have these hung by a professional which is fair enough but they don't seem to shout about it when they are trying to get your money in the first place.
Over the moon with the service & bracket just what we needed came next day brilliant bracket brilliant service highly recommend this company
Still waiting for a refund 2 weeks after the product I returned had been received and signed for by 123brackets. The bracket I returned had not been used and the package hadn't even been opened.
I have sent numerous emails and tried calling several times only to brushed off saying they hadn't got round to looking at my return yet because of the school holidays. Complete nonsense! They seem determined to hold on to my money despite having received their goods back in perfect condition.
Don't use this company, they are cowboys!
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