Here’s what consumers have asked with answers from YumeTwins staff and previous consumers.
Totally legit. Unlike a certain other loot box company, I actually got my stuff. May take awhile since it comes from Japan, but heckova worth the wait!
It's really difficult. They don't get back to you for several days unless it's a cut and paste answers. When I finally contacted them they did nothing to help. I was expecting way more, at least the way they spoke and dealt with me.