I believe XPO has a good dog and pony show for Sam's Club, Amazon, and others it convinces to use it as a delivery service. They show their technology and automated emails and text messages, their well-staffed 800 number service, and that is how they bring business in the door. But they have little control over the local delivery hubs, they do not care about bad service, and they will not make good on delivery promises or fix a problem when it arises. In the end, for me and my experience, they are more of a scam than an honest business. An honest delivery business in possession of a washing machine I purchased would deliver it to me or allow me to pick it up if they could not fulfill their delivery promise - but instead, they go silent and act like they have no obligation to make the delivery. They do not even try to provide me with another fake delivery promise.

They are NOT a service partner willing to live up to the image that Costco and other online retail sellers will be able to do business with any longer. In fact, I refuse to purchase through Costco.com if they even think about or consider using RXO Last Mile delivery. My experience with RXO is so bad, they are not welcome to drive by any of my properties. I would consider it a threat if they pull in my driveway.

Scam! Completely and total bull$#*! scam! Avoid at all costs!

It should not be a company
With thier business practices
I will not delivered or pickup anything to XPO LOGISTICS. Ratings is a F.
Need new magmament that have better skills.