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TopBuy.com.au Questions & Answers

41 reviews
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Here’s what consumers have asked with answers from TopBuy.com.au staff and previous consumers.

6 questions answered
33% answered in 1 day
Question:

I ordered a drone 4 weeks a go still no drone confirmation number or nothing

Answer:

Hi Neldin, thank you for your message. I am sorry that you have not received the order yet. Please provide us with the order number and we will check on the order status for you. Hope to hear from you soon.

By Support T.,
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Question:

How easy is it to get a hold of customer service at topbuy.com.au?

Answer:

Hi Pamela, thank you for your message. Could you please let me know the issue and I will be happy to assist you further on the query. Looking forward for your reply.

By Support T.,
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Question:

I am following up on my order #4531, flexo pet nail grinder rechargeable, placed on line on april 18, 2020. i have yet to receive confirmation.

Answer:

Hi David, thank you for your message. The order number that you have provided is incorrect. Was the order placed with TOPBUY?

By Support T.,
Question:

Why don't you respond to emails? been trying ton find out why the product i ordered hasn't even shipped yet,

Answer:

Hi Stephen, thank you for your message. I am sorry that you have not received the order yet. Please provide us with the order number and we will check on the order status for you. Hope to hear from you soon.

By Support T.,
Question:

Answer:

Hi Paul, thank you for your message. I am sorry that you have not received the order yet. Could you please let me know the order number and I will check further for you. Looking forward for your reply.

By Support T.,
Question:

I ordered a drone in the end of october havent deliver it yet. how long does it take? coming from china.

Answer:

Hi Richard, I am sorry that you have not received the order yet, could you please let me know the order number and I will check further for you. Hope to hear from you soon.

By Support T.,
Question:

Topbuy.com.au still has not contacted me why?

Can’t see your question? Ask to get answers from the TopBuy.com.au staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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