Templatemonster Questions & Answers

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Here’s what consumers have asked with answers from Templatemonster staff and previous consumers.

12 questions answered
8% answered in 1 day
Question:

Answer:

Yes, you may add Albanian language to any theme. You may do it by yourself with the help of our free tutorials or we can do it for you for some additional fee. For more information please visit our live chat - http://chat.template-help.com/

By DELETED ACCOUNT ..,
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Question:

I'm trying to install on hostgator and would like to know what type and this template? worpress? linux ???

Answer:

Thank you for your question. Unfortunately, we don't know what template you're trying to install. Please visit our live chat - http://chat.template-help.com/ where our technical specialists will be glad to answer any question you may be interested in.

By DELETED ACCOUNT ..,
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Question:

Hi, i am looking at the responsive wordpress template. does it require coding?

Answer:

Please visit our live chat - http://chat.template-help.com/, where our specialists will be more than glad to provide any information you may be interested in.

By DELETED ACCOUNT ..,
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Question:

What is the difference between "add" and "express" motocms content management system

Answer:

Ammy is so wonderful and kind partner with her experienced and professional technique, thank you so much!

By Ivy L.
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Question:

Thanks to jenna for helping me with the choice of template.

Answer:

Thanks, Sergey! We will be happy to see you among our customers again ;)

By DELETED ACCOUNT ..,
Question:

Hello, if i purchase the basic package, do i pay only once? thanks giovanni from rome, italy

Answer:

Hi Giovanni, If you buy a regular template you need to pay only once, as a rule. However, some templates are designed for platforms that include subscription etc., and may require extra fees. We recommend talking to our pre-sale team to get to know more details.

By DELETED ACCOUNT ..,
Question:

Спасибо sandy за проявленное терпение при анализе шаблона для моего сайта.

Answer:

You are welcome! ;) Please feel free to contact us if you have any further questions.

By DELETED ACCOUNT ..,
Question:

How much template monster paid to delete bad reviews? i checked them some months ago and most of them were awful now 5 stars...impressive!!

Answer:

Thank you for your question. Our rating is around 4.8-4.9 on average and has not changed much since last year. The purpose of the review sites like this is to collect honest reviews so both individuals and companies could trust them. However, some of the reviews indeed can be removed by the reviewers themselves, in case they change mind - we always contact unsatisfied clients and attempt to find an amicable solution if something goes wrong, but of course no one pays for it. In case you have some extra questions please feel free to contact us at customercare@templatemonster.com

By DELETED ACCOUNT ..,
Question:

Hi, how are you, please tell me which is the best template for setting up a destination management website. francine

Answer:

Thank you for your question. Please visit our live chat - http://chat.template-help.com/, where our pre-sales operators will be glad to help you to choose a template.

By DELETED ACCOUNT ..,
Question:

I would like to know when template monster is going to resolve my long running and unresolved issue of non-receipt of product

Answer:

Hello Michael, Could you please provide your order details to marketing@templatemonster.com? We'll be more than glad to investigate the issue. Thank you. Best regards, TemplateMonster

By DELETED ACCOUNT ..,

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