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on 11/30/16You should remove the personal information from here... it is public... just saying
Pat, this is not TeeChip. This is a site to post reviews. As to your issue, TeeChip is notoriously hard to work with. You'd need to try to contact them directly. If you purchased using PayPal, use their complaint system to get your refund. You'll never get an exchange from a print to order service.