Here’s what consumers have asked with answers from SuperSpatial staff and previous consumers.
After looking for a more reputable websites, I saw superspatial.com. Since it was my first time ordering online, I was a bit of hesitant and asked the company what are the guarantees upon ordering from them. They responded the following day. The seller informed me that the site is safe and secure. They also added that they will refund me if I’m not satisfied with the order I received. With those information given, I placed an order for the Love Boat complete collection because it is my all time favorite classic show. The shipment was pretty quick! When I opened the package and tested the very first discs, I was kinda surprised because it has great quality. Both audio and video are very clear. I enjoyed watching the show but when I’m on the 10th discs, it didn’t play at all. I emailed the company immediately and asked why I received a defective disc. They replied quickly and advised to check the remaining discs because they send one-time free shipping of replacements. I gave them the complete list of faulty discs, and out of the 16 DVDs I received, I found 3 defective discs. They managed to replace those ones and delivered it after a week. When I checked the replacements, it all played smoothly in my DVD player without defects. This company really provided me a full customer satisfaction.