we spend 100 euro ....no delivery,no refund nothing at all to. How recover money???????

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we spend 100 euro ....no delivery,no refund nothing at all to. How recover money???????

asked by Vaida P. on 1/9/17

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Maureen F. · Answer 1 · 2017-01-12T09:32Z

Maureen F.

on 1/12/17

Savvibuy suggested contacting our bank and using "chargeback". We used our on line banking, and went into the section showing banking forms. Within this is "chargeback". When we went into this and filled in the form to refund money. We used a debit card. The bank has said it will investigate. We should have used a credit card though.
Interestingly, on calling the bank and using a menu, when I chose 'unrecognised company, it gave the example of Savvibuy and Advanced tech. Wonder if this is a hot issue!

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