Represent Questions & Answers

Hi Adna, thanks for reaching out! I can assure you that it is completely safe to order from us :) Our orders are all printed in Los Angeles, California, and are then shipped by UPS Mail Innovations to your country. Once they reach your country, they are then transferred to your local post office for final delivery. Our European orders take anywhere from 5-15 days to be delivered. If your package somehow gets lost in transit, don't worry, we still have you covered and will refund you or reship it again, the choice is up to you :) If you have any more questions, feel free to reach out to us at orders@represent.com. Best, Betty

Hey Bethany, Sorry for our late reply, we don't follow the messages here on SiteJabber so closely. However feel free to reach out to us at social media or at orders@represent.com anytime :) As for your question, that depends on the campaign you're ordering from. The best is to pay attention to the "Shipping date" advertised on the campaign page. That's the estimate when your order will ship out form our warehouse. All products from one campaign go to print all together and ship at the same time. US domestic delivery times are then 2-5 business days. Hope this helps :) Best, Stepan

Hi there, The current Flamingo merchandise launch is not powered by Represent, so please reach out to them directly. Thank you and have a nice day!

Hi Eldrin, thanks for reaching out! Could you please contact us at orders@represent.com? Our dedicated customer support team will be happy to help you! :)

Hi Lib, I am so sorry to hear that you did not receive any response from us! Our customer support team is now working on cases of customers who reached out before you, but I am sure they will be with you shortly. Thank you for your patience!

Hey Amanda, Sorry for our late reply, we don't follow the messages here on SiteJabber so closely. About the website - we don't know it, so not really sure... However if you want you can give www.represent.com a try. We offer custom apparel as well as celebrity merch :) Have a great day, Stepan

Hi Paul, Thanks for your message! I hope you got an answer on some other channel/system by now. We do our best to respond within 48 hours max, however especialy at this time of the year, we are usually able to respond faster, covering mainly Email, Facebook and Twitter accounts as well as a phone line. Im very sorry for the wait though! If you still require support, Ill be more than happy to help, please just send us your order ID number, using SiteJabber private messages or any other channel, and Ill look into it strraight away. Best, Stepan