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I have tried to call helpdesk at 866-576-5236 no help there I would like to have an update on our order #
Order # PLF-00030968-952292

asked by Roger W. on 4/6/21

1 Answer
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Roger,

That looks like our fax number you tried to call. You can respond to your original order confirmation and it will create a ticket in our helpdesk system. I'm not in that department, so I cannot look up your order. If you are not in possession of your original emailed invoice, you can send an email to helpdesk@zicominc.com to also create a ticket.
It is taking about 2-3 days for a response as the requests for sales and service has increased significantly.

Thanks

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