Here’s what consumers have asked with answers from Oojo staff and previous consumers.
Very bad customer service. They will sell you and call you like crazy but when it comes to some changes they will never respond. Better to stay away from them.
When it comes to cancellation, they will charge a huge fee and they will never answer the phone call when asking for a refund. Worse service.
No they won't change your reservation even if it's in the 24 hour grace period. Do not use them