OffGamers Questions & Answers

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Here’s what consumers have asked with answers from OffGamers staff and previous consumers.

91 questions answered
8% answered in 1 day
Question:

How long does it normally take to process after the payment is made on sunday?

Answer:

Hi Allen, Usually for your first purchase, it will take slightly longer, between 30 minutes to 1 hour. Your subsequent purchase will usually take 10 to 15 minutes.

By OffGamers C.
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Question:

Привет, купил подарочную карту на 50$, получил код, но при активации карты пишет что код не верный, просит проверить правильность кода, как поступить?

Answer:

Hi Владимир А., We are sorry to hear there is an issue with the codes, we would promptly suggest you do contact us immediately via support@offgamers.com directly via email and do provide us with the order number affected so we could help you with this issue.

By James W.,
Question:

How do i get the code for what i purchased?

Answer:

Hi Nicole, You may check your OffGamers account to view your purchased code.

By OffGamers C.
Question:

If i buy google play gift card you will send me on my email address?

Answer:

Hi Ahmer, Your purchase will be delivered to your OffGamers account.

By OffGamers C.
Question:

Hello i've now purchased steam wallet for 50rm one by maybank transfer.. ,but it is still pending.. when will i get the redemption?

Answer:

Verification process takes more than 3 days.id suggest cancelling your order and waiting for your refund which in turn will also take 3 days

By Adil M.
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Question:

Hello , if i buy the cheap psn 20$ will i get an account with 20$ in it or a code to redeem on any account thx

Answer:

They will provide you a code that can be redeemed on any account so long as the currency matches that of account E. G Dollar - US Sterling - UK HK Dollar - Hong Kong Euro - EU

By Niall B.
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Question:

What will happen if i sheared my pin with someone else will they have access to my bank information

Answer:

Hi Chevy B, If you are referring to the codes that were delivered to your account for redemption, it is unadvisable to share with 3rd party sites/unknown 3rd parties unless you really trust the person that you are sharing with as we are unable to further assist you if the codes were found to be invalid/used by a 3rd party instead of your own personal use. For the access to banking information, this has nothing to do with it. If you have further questions, you may contact us back via email at support@offgamers.com for further assistance.

By James W.,
Question:

Answer:

Hello Samsel N, Upon successful verification process, the code will be delivered to your OffGamers account. You will be able to view the code once you login to your account, under your view order history page. Alternatively, you may click the link below: https://support.offgamers.com/a/solutions/articles/3000031132?portalId=74411 However, please send us an email at support@offgamers.com with your order number in order for us to check your order status. Thank you.

By James W.,
Question:

What's wrong with my card not being able to process my payment anymore?

Answer:

Hi Richard, Kindly contact us via email at support@offgamers.com for further checking. Thank you

By James W.,
Question:

The us eshop cards work for an eu on the us eshop region? been told that this is a safe way to transfer money to the us eshop. now that my card cant

Answer:

Hi Malthe V, We are sorry to inform you that the US eshop only redeemable to US Region account. It's not transferable to another region. Thank you

By James W.,

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Typical questions asked:
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