Where is my order - Silent Snore? waiting for 2 month, order Num: LF053808205SG. Got SMS massage that it was shipped from Singapur on 7th April 2020

asked by Miriam K. on 5/20/20

1 Answer
Thumbnail of user daves948

Yup!
I ordered three (03, SUPPOSEDLY) 'N95' masks for my daughters who are travelling (home healthcare) RNs and were unable to obtain them thru their respective companies, and one (01) for my wife who was washing their clothes daily.
1st: It took over two (02) MONTHS to receive them.
2nd: Their customer service $UCK$! After a month with no product, I started contacting their customer service to obtain status on my purchase. Right up until delivery, customer service kept referring me to a tracking website that was NOT being updated. Customer service kept telling me my order was enroute, when the tracking site they were referring me to said my order had not left CHINA!
3rd: NOVADS / HYPERSIS Tech appears to be a U.S. company when the only thing U.S. about them is a 'pass thru' to CHINA!
4th: The products, for which I paid $50 each, are EXTREMELY CHEAPLY MADE, and I'm sure that someone could make more than 40+ an hour! My daughters, when these didn't arrive, made their own and were SIGNIFICANTLY better. I got screwed BIG time!
5th: Did I mention that their product and customer service $UCK!
Buyer BEWARE!

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