Moderno Collections Questions & Answers

Here’s what consumers have asked with answers from Moderno Collections staff and previous consumers.

5 questions answered

80% answered in 1 day

Question:

How easy is it to get a hold of customer service at moderno collections? How easy is it to get a hold of customer service at moderno collections?

Answer:

They don't give you anything but an automated response- I tried politely 3x, and pretty firm in my 4th. We'll see what happens now since I filed a complaint with the Federal Trades Commission and the Better Business Bureau.

By Catherine R. over a year old

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Question:

What made you choose moderno collections over similar businesses? What made you choose moderno collections over similar businesses?

Answer:

It seemed to be a legit site with nice products at a decent price.

By Catherine R. over a year old

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Question:

Can you share a success story using moderno collections? Can you share a success story using moderno collections?

Answer:

No, I can not. Their product is cheap, their customer service is horrible.

By Catherine R. over a year old

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Question:

Is moderno collections a scam or a legit company? Is moderno collections a scam or a legit company?

Answer:

No, I have actually received two of three items ordered. I assume many people think they're a scam because they take your money with your order, send an email at some point saying they shipped the product with no tracking # or any further communication. 35+ days later, after people think they've been scammed it showed up, missing items or wrong item. Not a scam, only a horrible managed company that I can't imagine how they're still in business.

By Sharon L. over a year old

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Question:

Where is this company?

Answer:

Hello Linda, Our company is located at 202 Oakdale Rd North York, ON, M3N 2S5, Canada For more information, please contact us at Email: help@modernocollections.com Thank you.

By Bisrat F., over a year old

Question:

Order mc106055 confirmed no one from customer service has responded to any of my emails indays and at this point, i just want to cancel the order

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

Moderno Collections Questions & Answers

How easy is it to get a hold of customer service at moderno collections? How easy is it to get a hold of customer service at moderno collections?

What made you choose moderno collections over similar businesses? What made you choose moderno collections over similar businesses?

Can you share a success story using moderno collections? Can you share a success story using moderno collections?

Is moderno collections a scam or a legit company? Is moderno collections a scam or a legit company?

Where is this company? Where is this company?

Order mc106055 confirmed no one from customer service has responded to any of my emails indays and at this point, i just want to cancel the order

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Where is this company?