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Mirraw Questions & Answers

2,421 reviews
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Here’s what consumers have asked with answers from Mirraw staff and previous consumers.

7 questions answered
0% answered in 1 day
Question:

Are you guys fake

Answer:

Yes they are fraud, I placed and order and just days of receiving the order I get an email that some part of my order is not available but the website still shows available and it can still reach the destination by the date I requested and my order has not even been shipped. The customer service agent was the rudest customer service representative and should not be in this job. She in fact went on to write that I only respond if I have any queries about any other products of this order or else my email will not be entertained.

By Amar S.
See more answers (2)
Question:

I ordered gown and color looks totally different then what i ordered also size is so big. i would like to return and item which i just received today

Answer:

Hi Ila, We are sorry to hear your bad experience with us. Please do share your order number so we can resolve your issue at escalation@mirraw.com. Thanks & Regards.

By Elvis Q.,
Question:

Hi do you deliver to south africa? how long till delivery?

Answer:

Hi Michelle, Yes we do deliver to South Africa. It takes 10 working days after dispatch. Regards

By Elvis Q.,
Question:

Answer:

Hi Kiran, Yes we do deliver to Canada. Please login via app or desktop, still you are facing error so you can write us on mcare@mirraw.com. Regards.

By Elvis Q.,
Question:

Hello i need to order size 58 kameez but should be cheap price range between fj120 - fj150

Answer:

Hi, We have un-stitched and semi stitched product available with us and we have the ranges you are looking for let me know the product id number you want to order will update you with the details. You can also reach me on afrin.khan@mirraw.com

By Mirraw M.,
Question:

Is npl price meansb nepali price??? reply asap

Answer:

Dear Customer, The currency for Nepal is NPR. Let us know if you have any query.

By Mirraw S.,
Question:

The worst website! do you guys not have customer service?

Question:

Why not my order same as l ordered? totally different not same fabric and embroidery very bad experience paramjit binepal

Question:

Hello. i bought a garment from you. i'm from israel. and i paid customs worth $57. even though the garment i bought was very expensive. you sent me a

Question:

Can’t see your question? Ask to get answers from the Mirraw staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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