I'm wondering why an interested customer is unable to create an account without the help of his/her enroller. I would feel uncomfortable asking them for their credit card information to sign them up. It's a very awkward situation. People are hesitant to give this information over the phone no matter if they know you. Is Melaleuca working on this by any chance?

asked by Eusebio A. on 12/11/15

3 Answers
Thumbnail of user louisei24

Anybody that shops online enters this information whey they check out. There is no reason for you to feel uncomfortable nor any reason for you to hear or have that information. They can fill it out online or give it privately over the phone to customer service. It is simply where do you want your products shipped to and how would you like to pay for them.

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Thumbnail of user janiceh23

Every company doing business online or over the phone requires payment details. If you are concerned about asking for those details yourself, or hearing them while on the phone, just go through the online enrollment process and leave the payment details blank. All the information has to be approved by the new member anyways and they can fill in the payment details. That you you don't see anything nor ask for the details. The new member simply enters the information themself.

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Thumbnail of user starlenec

Melaleuca wants to make sure the customer sees the Company in the proper way, so it is our job to share the company via a webcast or in home so that they know exactly how it works as a customer and if they wish to work it as a business as well. When you call into Melaleuca to open their account they get the credit card information from them. It is no different than if you order something on line from any company out there, they have to have your billing information to place the order. I hope this helps answer your question.

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