All Meetup has now is a database of names and a reasonably efficient way of routing new members to your group. But the tools for organizers are wretched and, by design, have gotten worse. This is the only company I've ever seen that doesn't care what the application users, in particular the organizers, want and need. The list of bad changes is very long--and they don't give a damn. And to add insult to injury, they are inept at application development and coding. They pushed out what might be laughably called alpha code and then scrambled to fix issues, saying "it was a work in progress." A major software release should not be a work in progress. Without comment, they remove functionality. For instance, when asked why they removed the ability to post a note on the calendar, their answer was that "only 3% use the feature. So what--now only 3% are pissed? Leaving the feature cost them nothing. I evaluated software from Microsoft and others for a living. Meetup by far is the worst I have ever seen. The "show runners" should be fired and given bad recommendations. And when a competitor comes along that is competent and cares about its users, Meetup will disappear and we'll all celebrate. The organizers en masse don't just dislike the app, they dislike the folks responsible for the mess that Meetup has created.

The idea is good. The tech issues and lack of customer service makes it a trash option based on my personal experience and frustrations. Tech support doesn't even reply to reported issues these days that affects members who actually leave meetup because of the issues or can't can't use it. Great idea, tech issues with no support based on my experience. If I could rate it -10 I would. So frustrated to pay for a service that's broken often.

Check out uGetTogether- it's a new competitor with the same idea, but much better implementation, and a concern for users. https://www.uGetTogether.com

It is a 5/5 idea, but the website upgrade has so many issues that it is not usable. The phone app is even worse. There is no help desk and old phone numbers for help no longer work.