asked by
on 10/7/11Does anyone have anything good to say about foopile?
No. I won 3 items over 3 weeks ago and not only has it been "pending shipment" the whole time - no one will respond to your questions. The "ticket request" system is a scam as they don't give you the number that you have to have in order to check your request. Even if they are legit -if- then they still aren't worth messing with because of the complete lack of customer service and communications.
He (Paul) finally got someone to help answer support tickets and it seems to be going better for the site... and the bidders.
Athena,
My name is Jim,
I am the new customer support manager for foopile.com
I see that you have received all of your items.
If there is anything i can do for you, please feel free to submit a ticket using the contact us link.
I assure you, your ticket will be answered within 24 hours.
We had some problems with the ticket system for awhile and the owner was trying to do everything
Himself. Now he has hired me and things are much better / smoother / faster now.
Jim
Foopile Support