FirstKey Homes Questions & Answers

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Here’s what consumers have asked with answers from FirstKey Homes staff and previous consumers.

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Question:

How easy is it to get a hold of customer service at firstkey homes?

Answer:

Impossible. They do not respond to your emails or voice message (and they never answer the phone)...that's even true if they contact you first. I received an email about my move out inspection. I responded. They didn't show up, nor did they return my 3 emails or 3 voice messages. Moved out without being allowed to attend the inspection. Then they charged me for stuff I'd already paid to have done. That's how they steal from you.

By Chuck K.

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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