Coverstore Questions & Answers

38 reviews

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Here’s what consumers have asked with answers from Coverstore staff and previous consumers.

4 questions answered

50% answered in 1 day

Question:

How easy is it to get a hold of customer service at the cover store? How easy is it to get a hold of customer service at the cover store?

Answer:

Easy, not! Two tried, one took 18 minutes, the other took 25minutes of waiting to talk to a human.

By Anoneemouse O. over a year old

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Question:

Is the cover store a scam or a legit company? Is the cover store a scam or a legit company?

Answer:

Legit company. Ordered years ago, and again because they worked so well. Deliver to Canada without issues.

By Bruce G. over a year old

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Question:

I have made several attempts to call in the past two days. I have made several attempts to call in the past two days.

Answer:

Every time I call, I get a very helpful and knowledgeable rep. They do give alot of guidance and help, so once you get them, they will give you all the time you need to decide on product and help with measurements.

By Beth A. on 9/30/23

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Question:

Outdoor grill cover quality Outdoor grill cover quality

Answer:

We do offer complimentary swatch kits and have a comparison guide on our site. I recommend our Ultima fabric.

By Customer Service -., over a year old

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Question:

I've tried several times in the last two days to file a claim. i go through the whole process then i get back "we can't process your claim right now"

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

Coverstore Questions & Answers

How easy is it to get a hold of customer service at the cover store? How easy is it to get a hold of customer service at the cover store?

Is the cover store a scam or a legit company? Is the cover store a scam or a legit company?

I have made several attempts to call in the past two days. I have made several attempts to call in the past two days.

Outdoor grill cover quality Outdoor grill cover quality

I've tried several times in the last two days to file a claim. i go through the whole process then i get back "we can't process your claim right now"

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