Chiclila Questions & Answers

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Hi, I have just received one part of my order. I'd like to change the size but its come without ANY paperwork, no returns info. What do I do?

asked by Penny R. on 2/23/20

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I sent money off for a pair of boots on September 6th. NZ $50.12 to be sent to NZ. Havent heard anything back yet. Does it usually take this long?
You say that you have a prompt return policy. This is not true. I have tried 3 times to get a return label for an item that was not sized properly.
How easy is it to get a hold of customer service at Chiclila.com?

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