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AllureAid Questions & Answers

110 reviews
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Here’s what consumers have asked with answers from AllureAid staff and previous consumers.

3 questions answered
33% answered in 1 day
Question:

How easy is it to get a hold of customer service at allureaid?

Answer:

I called and left a message about 3 times before I got a person on the phone. They sound very understaffed...

By Jerry B.
See more answers (3)
Question:

Hi, i'm paying for usps priority mail shipping. when can i expect my order to arrive? i need it before may 16, will that be an issue?

Answer:

I HAD PAID FOR USPS PRIORITY MAIL SHIPPING BUT THEY 'DECIDED' TO SHIP IT THROUGH STANDARD SHIPMENT METHOD. IT TOOK ME 1.5 MONTHS TO RECEIVE MY ORDER!

By ACE U.
Question:

How are returns handled. i want to order 5 different frames to try no prescription in them. obviously i will return 4 of them.

Answer:

Hi we offer 120 days money back. You can order 5 frames try them on and return 4 for a full refund.

By Vadim K.,

Can’t see your question? Ask to get answers from the AllureAid staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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