1xbet Questions & Answers

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Here’s what consumers have asked with answers from 1xbet staff and previous consumers.

15 questions answered
13% answered in 1 day
Question:

Is 1xbet a scam or a legit company?

Answer:

As big football fan - I like it. 1xbet is good bookmaker and surely not a scam, or something like this. Its licensed by Curacao, which allows gambling, betting on lotteries, live casino, slots, TV games and other forms of entertainment. I have been playing with them for several years now, and I can safely recommend 1xbet to everyone who is interested in betting.

By Pedro V.
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Question:

Which indian debit cards are accepted by 1xbet?

Answer:

SBI and indian bank global master card debit cards are confirm accepted in 1xbet. I'm using them right now.

By Aamir K.
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Question:

Does anyone use 1xbet mobile app?

Answer:

I really like their app not only because it's easier to use than desktop ver. But also because their app is much more user-friendly than other bookie's P.S. I'm apple user so obviously I use ios ver. Can't be sure about android ver.

By Hannah D.
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Question:

Hi. does 1xbet offer a welcome bonus?

Answer:

Hello! You can familiarize yourself with a plethora of bonuses provided to us by clicking "Promo" on the upper part of our website

By IxBet S., Sports Betting
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Question:

I have withdraw amount in 1xbet withdraw status is conformed by operator credited to account but not credited to account

Answer:

Dear PINAPOLU S., please specify the exact date, time and amount of your withdrawal to our email - public. Relations(at)1xpartner.com. Also, provide us with your client ID. We will check all the information

By IxBet S., Sports Betting
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Question:

Hello. i sent documents for verification yesterday. please tell me how long the whole verification process will take?

Answer:

Hello! Usually the verification of the specific document takes up to 73 hours by the Security Department, as per the Terms & Conditions. Please wait until you've received the letter from the Security Department Team

By IxBet S., Sports Betting
Question:

Guys i lost my phone, i get a new one and have a problem with 2af code. could you help me how do i recover my account while the 2af code is lost?

Answer:

Hello! In this case, please consider contacting the Support Mail at info-en@1xbet-team.com. There, provide the details and the context of your situation and you will be assisted with your case

By IxBet S., Sports Betting
Question:

Why is the option in individual total2 even in 1xbet displaying yes or no but after you choose "no" as your option they change it to odd

Answer:

Hello! Please provide more info with the screenshots of what do you mean to us at public.relations@1xpartner.com so that we could assist you with that

By IxBet S., Sports Betting
Question:

Answer:

Hello! Please provide us with your gaming ID and tell us about the situation you need assistance with

By IxBet S., Sports Betting
Question:

I have made a deposit but my deposit got rejected and i didnot received my money. i tried so much to contact customer service but they dont reply. ple

Answer:

Dear Ritik B., Thank you for your feedback. To understand all the situation, please describe your question in more details and provide your client ID, the exact date, time, amount of your transaction and the name of your payment system. We will check all the information and get back to you with an answer All the best, The 1xBet Support

By IxBet S., Sports Betting

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