I bought 5 tickets (about $3341) more than a year ago for a trip (US to EU) and my trip was cancelled in March 2020 due to COVID. They promised to get me new flights until Dec. 2021 in exchange of not returning the money. I have been trying to contact them since January of this year but they keep dragging their feet and not providing me new tickets. They have closed down their phone too. They are not genuine and conducting the business illegally. Buy thickets with your own risk with them.