Zsuzsa R.

The website itself is full of wonderful reviews but when I want to leave a review, there is no way for me to do so. It makes me wonder how legit the other reviews are? Also I ordered 2 sandals from them, not cheap either, and they've sent me 2 used sandals. Awful.

On Black Friday I ordered 13 items half price, and I was told to wait patiently because they were overwhelmed by the many orders. After 2 weeks I got emails canceling all my orders "on my request", which was a lie. Of course by that time the promotion was over and my size items mostly sold out. Awful experience.
I also agree that the quality of the products and also the service at the stores went way down. Interestingly there are Talbots stores in Japan where everything is as it was here 15 years ago, it is like time travel. The only thing that's keeping me shopping there are the pants, they have my size: 20 WP.
Too bad, so sad.