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Zsofia G.

  • 1 Review
  • 0 Helpful Votes
  • 0 Thank Yous

Experience: Art & Design, Business

Member since June 2020

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1 Review by Zsofia

6/4/20
I used Canva for years before and i really liked it, so i wanted to try the Pro version. I used for some month but i didnt use that much so i cancelled my subsription. Few days ago, i wanted to create a template and i wanted to use an icon on the site so i said ok why not another month of Pro. Then i got a facture of 215 euros! i was charged for one year for which i never ever gave my consent, me and another person in my "team" which i never had either... They took my money so quickly that i didnt even realise until i openned my e-mail account. Of course i cancelled the subsription immediately, but you can't until the end of the year, since then i try to contact the customer support, but they just dont respond me. It's so disgusting. If you really want to use these kind of plateformes try Illustrator and PPT it's much much better (and cheaper as well)

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