Everything on their website is a LIE! The products are horrible and the customer service is even worse! They lie and say they have a 100% Money Back Guarantee if you're not satisfied, but they don't refund any money. You can never speak to a supervisor and they have a Texas number but you can never speak to anyone in Texas. They are the absolute WORSE... I just cant say it enough! They have all of these big name company logos at the bottom of their website but I'm pretty sure they've never printed anything for any of those companies. I'm going to dispute my purchase with my credit card company since they don't honor their money-back guarantee.
Hello,
We appreciate the feedback. At the time, we faced many challenges with shipping and our couriers had to face many delays. This was due to the pandemic and we have since expanded our support teams to better serve our clients. We do apologize for any inconvenience you may have faced. We are working day and night to better accommodate our customers. We would love to hear more and make this right. Please give us a call at 281-286-9500 or at Support@wrist-band.com.
Thank you