Thumbnail of user zoysiag

Zoysia G.

Contributor Level

Total Points
91

1 Review by Zoysia

  • 17TRACK

10/21/20

I ordered a pair of running shoes from some random site (big mistake!) that appeared to originate from Australia. The shoes were listed at $65 Australian dollars with free shipping which converts to $40 something USD. (Yes, too good to be true.)

Right after ordering I got an email from a "global help center" giving me a tracking number and link to 17track.net. The language was odd and raised my suspicions. I went to 17track.net and put in my tracking number and it showed the package originating from a Lloyds Kitchen Pans in CA. More suspicions.

I went back to try and find the web site I bought them from and it seems to have disappeared. I found several other shoe sites that had the EXACT same layout. Hmmm... Fishy.

Thinking they probably just drained my account I looked at my CC and saw that they had only charged me for my "shoes" but they charged me $65 USD. Things are not adding up.

I went back to the 17track.net site yesterday and saw that my "shoes" had been delivered but to not to me in Houston but to Cheyenne, WY.

Sent an email to the Global Help Center asking about my package but I think at the end of the day I got scammed and will never see my money nor shoes.

Lesson learned. If it's too good to be true, it's too good to be true.

Not that these reviews really do anything. No buyer chooses what shipping company/tracking site to use.

It's just a shell to make the scam look legit.

Thumbnail of user walterw346
Walter W. – 17TRACK Rep

Dear Zoysia,

First of all, please accept my sincere apologies. We have just opened our European headquarters in London, UK and very busy. Please forgive me for not replying to your message in time.

I checked your message; I don't know whether your package has been received at last. But I think there is some misunderstanding between us. Please give me a minute.

17TRACK is not a manufacturer, logistics provider or seller. We only focus on online tracking and inquiry of parcels. We are simply using our expertise to assist customers with problems tracking their packages. But we're not responsible for manufacturing, selling or shipping. Therefore, please contact the seller or the shipping company corresponding to the logistic number if the parcel is overdue.

However, I would like to remind you that please do not copy and paste the website you receive from social media platforms, SMS, email, or other places when shopping online. Instead, search for the website in Google or another formal browser and browse to purchase.

I hope my explanation will clear up your misunderstanding about us. Please feel free to contact me at walterwang@17track.net if you have any further questions about the package enquiry. I'll face it with you and figure it out because we will never be enemies but friends.

I wish you all the best!

Walter

Zoysia Has Earned 11 Votes

Zoysia G.'s review of 17TRACK earned 11 Very Helpful votes

Zoysia hasn’t received any thanks yous.

Zoysia doesn’t have any fans yet.

Zoysia isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user donaldpeoples83
3/19/24

I never used 17 tracking before but here the thing it says my packages has been delivered but I...

Thumbnail of user buddy.shearouse
Buddy S. reviewed 17TRACK
2/26/24

It's a scam. If you have something ordered that uses that supposed delivery system. It's fake....