I ordered(and paid) a drone for Christmas...
They confirmed the item is shipped 19.Nov. 25 20:04 I received the conformation email. *******
- The drone never arrived
- The shipment tracking on the site is blank... when I click on the shipment tracking ling it shows a blank empty form about shipping information...
- I wrote two email to them they never answered...
This was my first order from the site, they seems cheaters to me who stole your money - not shipping - not answering.
Dear Zoltan P,
Thank you for contacting us.
We are sorry to inform you that due to your order was shipped with the Standard Shipping, which has not tracking number and shipping information. We suggest that you can choose the other shipping method next time. According to our shipping policy, all items sold at Banggood are guaranteed to be delivered in 60 days (120 days for Brazil, 90 days for Ecuador, Venezuela, Argentina, Bolivia, Peru, South Africa and all orders shipped with European Railway Direct Mail.)And all orders shipped from the US, EU, FR, ES, RU and AU warehouse are guaranteed to be delivered within 30 days (45 days for orders shipped to Brazil and Mexico).
If you have not received your item beyond this time, you are eligible for a full refund after we have conducted a postal investigation. We have arranged the colleague to follow up your case, please check your email and reply us.
If you have any other suggestions or comments, please do not hesitate to contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html
We will work on answering your questions as soon as possible and be ready to help you at any time.
Best regards,
Banggood Team