Hello, My name is Zoy. I'm 54 years old. I have decided to leave this review, because I'm so glad and thankful to the support from Lapshock.com team. They spent hours for me. I wanted to buy a laptop online, I accidently found this site through Yahoo search. I saw many offers and absolutely amazing prices. As I didn't have an idea which one to choose, I opened their Live Chat and talked to support. They completely understood my requirements and they recommended a budget laptop including 50% of savings from MicrosoftStore. This way I bought my first Asus notebook and I'm really happy with it. The computer size itself is perfect for my needs, everything works as advertised! The best thing I forgot to mention, days after, I received a gift from Harry & David, it was absolutely unexpected. It seems, the LapShock team had a promotion, so I was the first buyer of the 2016 and I got my amazing gift. It was my first experience buying laptop online and I will remember it for a long time. Thanks once again!