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Zoey H.

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1 Review by Zoey

endicia

  • endicia

“Placed on hold for over 2 hours with no response”
9/8/20

Worse customer experience ever. Our account couldn't be accessed due to no use for 1 month. Customer Service agent picked up phone after waiting on hold for 1 1/2 hours. He transferred me over to Security Dept. to reconnect our service. Had to wait on hold for another hour and they still didn't answer phone. Finally hung up in frustration. Worst customer experience we ever encountered.

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