Zoe D.

I ordered 2 eccies with EC shipping not knowing there were so many negative reviews for reptile city. There was some trouble with getting my card to charge but I called the given number and it was answered promptly by a genuinely sweet woman (who was patient enough to take my number down a second time later). The card's been charged and I saw where 2 eccies have been decremented from stock on the website (a good sign for me). I'm just waiting on delivery. I'm really wanting to like this company, I guess we'll see when/if the eccies get here. Will update my review accordingly, using 3 stars as a placeholder. I'm not making any judgements until after day 30. (Hoping they come thru and prove the bad reviews wrong).

Edit: I never received my order, they said they were all out and for a long while they were in fact sold out. I check the site to see if they got stock in regularly. You can also track your order, mine always said "picking" as the status. Just checked today and I cant navigate to the ecuadorian hermit crab page and my order's been erased from their order tracking system but no crabs, no package ever sent, nothing... wtf. Now going to have to call for a refund, hope that goes well, will update.