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Z N.

  • 1 Review
  • 1 Helpful Vote
  • 0 Thank Yous

Experience: Business

Member since April 2021

  • Review

    1

  • First Reviews

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  • Thank Yous

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  • Fans

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Review Distribution

1 Review by Z

4/8/21

I have been a member for a couple of years now and initially had good experiences. Now there are several cons to even reviewing products. While the products are free-and most people get starry-eyed with free products, the cons are as follows:
Little to no support
Products not always received and they will penalize reviewer for not reviewing even if product not received (so have to lie if you don't want your account to be cancelled)
No Transparency in shipping (such as tracking provided)
Random campaigns sent, but ones applied for rarely get to be a part of
The only positive is that free stuff OCCASIONALLY comes my way to review, and many times are not what I have clearly stated is what I use. I do not recommend being a part of Bzzagent-the thrill of reviewing free things has lost it's shine, and is dulled with frustration!

Tip for consumers:
Don't be starry-eyed by the"free" products-it is more frustrating than the amount of "free" products.

Products used:
I never received the products that were sent to me and notified them of this on 3 occasions with NO communication sent back to me.

Service
Value
beckyr88
Becky R. – BzzAgent Rep

HI ZN, We are sorry to hear about your frustrations. We reply to ALL support requests. Due to the high volume of support requests that we receive, this can take awhile to get a response. As for being penalized if you do not complete a review for a product not received, this is not true. We have tracking for these samples and can provide that upon request. If a sample is lost in transit, we remove the agent from the campaign with no penalty to the agents account. Completing reviews for products not received is fraud. All of this is outlined in our Code of Conduct, FAQ's and Terms and Conditions.

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