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Zita C.

  • 2 Reviews
  • 0 Helpful Votes
  • 0 Thank Yous

Experience: Travel

Member since October 2019

  • Reviews

    2

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Review Distribution

2 Reviews by Zita

10/16/19

What a scram! What a fraud!

NEVER WITH RENTALCARS!
NEVER WITH ENTERPRISE!

In short, they forced us to lose 40 minutes of our weekend holiday so that in the end we paid another rent and nobody returned the almost 100 we had paid for the previous car.

Once back from our weekend, we reported about the situation to both RentalCars and Enterprise, and they both washed their hands. They told us they were very sorry, but they have kept the almost 100 prepaid rental.

10/16/19

We hire Enterprise car rental services, through RentalCars, for a weekend, worth 92 (prepaid). A credit card was required and we both had a credit card, but we did it with my card and put the other person as a driver.

Upon arrival at the airport, we were told that the cardholder should be the same person suscribed as driver. So we told them to indicate myself as a driver, but after 40 minutes calling the two companies, we were forced to rent another car (paying it in cash) and nobody returned the money from the other rental.

In short, they forced us to lose 40 minutes of our weekend holiday so that in the end we paid another rent and nobody returned the almost 100 we had paid for the previous car.

Once back from our weekend, we reported about the situation to both RentalCars and Enterprise, and they both washed their hands. They told us they were very sorry, but they have kept the almost 100 prepaid rental.

What a scram! What a fraud!

NEVER WITH RENTALCARS!
NEVER WITH ENTERPRISE!

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