Zhenia G.

Ordered a sofa and love seat, ETA end of August, it is now end of September and still no furniture! Freight guy called to set up drop off time, that day rolls around and he cancels(item got rerouted). I am a bit upset by now so called customer service and Anastasia couldn't explain to me where my items are and proceeds to be a smart $#*! and says "mam, is what I'm saying making you upset"! Of course it is!(horrible service skills)! Transfer to delivery specialist, she says I received the drop off call as a mistake and my stuff appears to be lost in transit. OMG! I am so livid. Offers to reorder and but doesn't guarantee it'll ever come. They don't even sell those couches online anymore, they billed me for things they did not have in stock! No apology, nothing. I demanded my money back, we shall see if it is returned in couple days. This company is straight out of your worst nightmare! Never ever giving them another look again. I will be warning everyone I know! Do not shop here! This is not the first of this from them

I ordered birthday invitations 2 weeks ago. My order would process for 4 days so I called to see what the delay is. They said they are having trouble with the cardstock so I reordered with a different type. A week later still the same problem. I cancelled the order than made a new one with a completely different paper and ordered overnight delivery. 2 days later I don't receive it and call them again and they said that paper is having trouble but they chose one for me and said they would send it out that day. Well I email them asking if they sent it yet and they say no we cannot make any changes we are having some issues and my order needs to be canceled again. Well it is time for the party now 3 weeks later and the issue was never resolved and I never got any cards. They did not inform me about the problems and would not communicate about them. I had to reach them to get any answers. Will never use this again, they are so dishonest I am sickened by the lying and poor communication.