Zdena S.

I LOVE SHOPPING IN ORLEANS ( BRANDON'S AND MEGAN'S STORE), THE STAFF IS ALWAYS POLITE AND VERY HELPFUL. But ordering CURBSIDE PICKUP is a nightmare. I know that has nothing to do with the store, that the info on the website is from THE HEADQUARTERS. Sooo back to PC EXPRESS. Originally I ignored it because there is: "Note: Online orders must be picked up inside the store"! After trying UNSUCCESSFULLY to find the CURBSIDE PICKUP I called and I was told that it's not true, that they will bring it to my car - I just have to pick a date and they will let me know the pickup time. DON'T YOU THINK THAT SOMEBODY SHOULD CORRECT THE MISLEADING INFO ON THE WEBSITE?
Another puzzle - I wanted to take advantage of the sales ( advertised in the recent flyer). I started to fill my shopping cart and proceeded to CHECKOUT. But before I was able to proceed I was asked to pick up a date - the first available date is May 19th. OK, I select that date and surprise, surprise! Since the pickup is now next week the prices in my order magically change to regular prices, because in the meantime the sale expires. I FIND THAT UNFAIR! THE PRICES SHOULD BE HONORED FROM THE TIME THE ORDER IS PLACED. Soooo I'm thinking OK I'll check the next week's sales - OF COURSE, THE NEW FLYER IS NOT OUT YET! And if I will wait for the next flyer it will be the same story. AS I SAID - THE PRICES SHOULD BE HONOURED FROM THE DAY THE CUSTOMER IS ORDERING!