I submitted a total of 4 different orders with them within 4 months from Dec to Mar. Until the last order, I did not have any problems with the company. The first three orders were fine. I received the orders in a few days. I paid all three orders off within the 90 day payoff. However, the last order was sent and left in front of my door. I resided in an apartment complex. Once I received notification about the delivery, I tried to rush home from work, yet I worked an hour away. The package was stolen in which the delivery person should have left it in the leasing office because my apartment was by a walk way. It had been over a month and no response in reference to this matter. Every time I called, they extended the investigation time. They lost a great customer. I will NEVVVEEERRRR purchase anything else from this company EVER!