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Zareen A.

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1 Review by Zareen

Sana Safinaz

  • Sana Safinaz

“Service is rubbish”
3/14/20

I live in the uk and I placed an online order. I was sent an email that I will have to pay VAT & Customs and if I still want my order or if I want a refund, I replied and said I want a refund as I am not happy to VAT & Customs as I had already paid £9+ for delivery but they had already taken my money and sent the parcel out. Their customer service is rubbish, I have sent loads of emails and no one gets back to me to let me what's happening. Iv had to phone Pakistan to speak to the customer helpline I keep being told some1 will get back to me but they dont do it is a complete nightmare

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