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Zain S.

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Experience: Shopping

Member since September 2020

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1 Review by Zain

I am a new seller at daraz.pk or at least I wanted to be a seller. The verification process requires every new seller to purchase packaging material from daraz.pk to get officially verified and go live.
First I couldn't purchase the package because of the "Oops error". After a couple of days and exausting amount of time spend on support they told me to get the packaging material from seller hub and simply tell them package id to go live. Sounds legit enough. I went to the hub and they told me they were out of packaging material. After couple of retry...
I bought a packaging material after visiting the hub. After that I told the packaging is to the customer support from Daraz.pk.
They told me that you will go live in 24-48 hours. Waited and after that checked and surprise surprise my account was still unverified. After every contact with support the time frame expands without anything happening. It's been over a month. No luck. Support listens and forwards my request.
Poor support for seller as well as for customer. Please amazon come to Pakistan so daraz.pk can rest in peace.

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