Zaina B.

I've been with Godaddy since early 2000. I have a hosting account and 7 domains.
There has been issues over the years, some were frustrating but they were always resolved in a way that made me stay with Godaddy, up until now.
Godaddy conducted a hosting migration (voluntarily on their behalf, I did not ask for it), and after finishing their "migration" Jan 14,2022, they completely wrecked my websites, as if they shoveled all the files and threw them in the new hosting, after contacting them they threw the ball in my lap and told me that "My Developer" should do this n that. My websites went down, some with no files or information. I've been contacting them ever since Jan 14 (My websites are still down), I tried fixing what I can from my end, as I do not have a developer and I do not want to hire an expert from Godaddy (no sir!), but every error that needs Godaddy's "touch" will take 72 for them to get back to me, and they do not fix it! And I have to file another ticket for another team to give me the buzzer again!). Four of my domains have been offline now for over a week! And I'm literally living in Goodaddy chat room, explaining my case all over again for every single agent I chat with (some where really nice and resourceful though). I Can't believe this Godaddy "Big Corporate" attitude, they do not care at all about customers, a customer is just a number to them (a number that has a credit card $). They are cornering me to pay them to fix my problem, and I do not want that. I only want them to bring my websites back online and then I am leaving Godaddy for good.
(Unfortunately no option for a NO Star Rating)